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Wantagh Mazda - Service Center

Wantagh, NY

5.0
462 Reviews

462 Reviews of Wantagh Mazda - Service Center

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April 09, 2021

The service was very good and Craig Rotter went the extra yard to make sure my car is working properly. Craig is polite and professional. More

by youngmray
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Wantagh Mazda responded

Thank you for taking the time to leave us this review! We are glad you were satisfied with our service team as well as with Craig. If you need anything else please be sure to let us know.

April 07, 2021

I’ve been going here for years and the service is always top notch, and Craig Rotter in the service Dept is always polite and professional More

by Qball208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Wantagh Mazda responded

Thank you for the 5-stars! Craig and the service team will be glad to hear that you enjoyed your service. We look forward to serving you again in the future.

March 05, 2021

Craig is always helpful and informative and appt is always timely. First time I have ever owned a car and NOT dreaded going to the service appointment. More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Wantagh Mazda responded

Thank you so much, Carol, for the kind words about Craig and the team! We really appreciate your feedback!

February 24, 2021

Craig helped me this week with my car service. He was kind, happy and helpful. Best customer service I've received from any dealership. Thankyou More

by Alylehl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Wantagh Mazda responded

Thank you for your 5-star review! We are happy to hear you had a positive experience at Wantagh Mazda and that Craig provided you with excellent customer service! If you have any future automotive needs, please reach out, our team is always happy to help.

February 17, 2021

FABULOUS!!! I’ve never gushed about a service department before, but Craig R should be cloned! The whole process from drop off (the night before) to pickup was smooth & efficient. Craig noticed my inspectio More

by Jill Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Wantagh Mazda responded

Thank you for your review, Jill! We're so glad to hear that you're 100% happy with your excellent experience working with Craig and our service team! If there's anything else we can help you with, please let us know!

February 16, 2021

Great service!!! I drove 20 miles to use this dealership for a covered recall when there is a Mazda dealership 2 miles from where i live! Wantagh Mazda is Honest, Organized and Accommodating . More

by Scott R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Wantagh Mazda responded

Scott, we really appreciate you telling us about your experience and your loyality! We will be sure to share your kind words with Craig and the rest of our team. If you need anything else please be sure to let us know!

February 15, 2021

Had an excellent experience at Wantagh Mazda. I had an emergency tire blowout due to one of the many pot holes in and around Nassau County, and Craig Rotter of Wantagh Mazda found a way to get me back on More

by gazet5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Wantagh Mazda responded

Thank you for sharing your experience with us! We are thrilled to hear that Craig and the team at Wantagh Mazda fixed up your tire and got you back on the road. We look forward to providing you with more 5-star service in the future!

February 13, 2021

I would like to thank Zeeshan for the wonderful service i had feb 3rd and very quickly finishing everything My 2016 cx-5 runs great due to the great service department Marc S More

by marc saperstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeeshan Karim
Feb 16, 2021 -

Wantagh Mazda responded

Thank you for taking the time to share your feedback with us, Marc! We are delighted to hear that Zeeshan provided you with such a wonderful service experience. We appreciate your business and look forward to serving you again!

February 07, 2021

Craig and his team always go above and beyond when i come in for service. I only take my Mazda here for service. Thank you Craig for your kindness and honesty. More

by Dmazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Wantagh Mazda responded

It's great to hear that Craig was very kind and honest with your recent visit. He really does embody our values at Wantagh Mazda. Thank you so much for your feedback, and we'll be hoping you have an excellent week! Take care!

February 05, 2021

Got a Mazda CX-3 2016 I bought it in 2019. Wantagh service crew updated my system for free cause I’m part of the Mazda crew even though I didn’t even buy my cx-3 with them. Had continuous issues with More

by Ryan Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Wantagh Mazda responded

Wow! Thank you so much for the detailed feedback on Craig with your CX-3's audio issues. It's great to hear that Craig was able to help you solve the issue over the phone and at no cost. We do everything in our power to make sure working with us is better than anywhere else. If you ever have any issues with your vehicle, feel free to give us a call and we'll see what we can do. Thanks again, and we hope you have an excellent week!

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