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Wantagh Mazda - Service Center

Wantagh, NY

5.0
462 Reviews

462 Reviews of Wantagh Mazda - Service Center

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October 09, 2021

Craig is always pleasant to deal with and honest about the mechanical status of my cars. I appreciate the fact that I am made aware of the costs before work is done. I’ve dealt with Mazda for a long time, More

by peterjschramm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Wantagh Mazda responded

Thank you for sharing your feedback, Peter! We're delighted to hear that Craig helped give you such an enjoyable service experience. We value your business and hope to see you again for your future service needs!

September 29, 2021

Service is a pleasure to do business with, no jive talk, do what they say, meet the time commitment, they treat you like a person not a number, no rush job to hit some corporate target! More

by vfr800a2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Wantagh Mazda responded

Thank you for taking the time to leave us a great review! We're glad to hear we were able to make your experience a good one. Thanks again for choosing Wantagh Mazda. Have a fantastic day!

September 29, 2021

I always have a good experience here. Staff is helpful .. and always trying to get things done quikly More

by cindicher
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeeshan Karim
Oct 01, 2021 -

Wantagh Mazda responded

Thank you for the positive review! We're happy to hear you found our staff to be helpful. We hope to be of service to you again in the future!

September 19, 2021

Always on time, very friendly and informative throughout stay. Very professional , yet treat every customer as if they are family, the Mazda family. More

by Touring
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Wantagh Mazda responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

September 17, 2021

An Exceptional, Efficient, Trustworthy Service Center and Craig Rotter is it's heart, soul and Dynamo! Satisfied customer since CX5 purchased (David Chiari) and Serviced at Wantagh Mazda since 2016.........! More

by JAFAMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Wantagh Mazda responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by Craig and our service team! Please let us know if there is anything else we can do for you. We appreciate your continue loyalty! Thanks again.

September 01, 2021

Worked with Craig Rotter today for some service items and by far the best experience I've had at a dealership. I was late for my appt and even with multiple other customers in front of me, they were able to More

by Smrithy.scully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Wantagh Mazda responded

We are glad you had such an excellent experience and took time out of your day to leave a review! Thank you for such kind words about Craig and the rest of our team. We work hard to make sure every customer is satisfied with their service and comfortable while waiting. Thanks again for choosing us and we hope to service you again in the future. Take care!

August 16, 2021

I trust Wantagh Mazda for all the regular maintenance on my 2019 CX-9. They are very fair and service is always top notch. Today I was in for a just a NYS inspection…and I still received the white glove t More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Wantagh Mazda responded

Dennis, thank you for taking the time to tell us about your experience. We are glad that our service team was able to provide top-notch service on your Mazda CX-9 and we will be sure to pass your compliments onto the team. Please let us know if there is anything else we can assist you with!

August 11, 2021

My Mom's Mazda CX-5, just over a month old, would not start. Thankfully, my (81 year old) mother and I were together when it occurred. We called roadside assistance and a very nice tech gave us a jump. More

by Eva S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Wantagh Mazda responded

We appreciate your kind and detailed review, Eva! It is good to hear that we could alleviate some of the stress around the starting issue with your mom's vehicle. It is our ultimate goal to get our customers back on the road safely and efficiently, and we are happy to hear we could do that for you. Thank you for choosing Wantagh Mazda, it was a pleasure to take care of you. Let us know if there is anything else we can do!

August 09, 2021

Craig Rotter, Asst. Service Mgr., went out of his way to help me and make this a seamless visit. He replaced a communication switch in no time. He came outside several times to help me and to do paperwork More

by JOGELF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Wantagh Mazda responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Wantagh Mazda. It's great to hear Craig, and the rest of our staff took great care of you and made your time with us quick and easy! All the staff will continue to work hard to provide great customer service for each visit. We appreciate your recommendation and look forward to serving you again!

August 08, 2021

Your service department is Excellent ! More than worth the trip from Malverne ! Compliments to Craig for being such a clear and helpful communicator. More

by fcbrescia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chiari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bonavita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Rotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Wantagh Mazda responded

Thank you for choosing us! We look forward to future visits!

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