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Walters GM Auto Mall

Pikeville, KY

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185 Reviews

505 N Mayo Trail

Pikeville, KY

41501

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185 Reviews of Walters GM Auto Mall

January 27, 2020

Enjoyed dealing with Bruce Walter's Chevrolet/GM. Received fare deal on my trade in and am very satisfied with vehicle purchased. Staff was great to deal with. More

by BSTANLEY1255
Recommend Dealer
Yes
Employees Worked With
Caleb , Chase Patton, Brittany Lyons
January 23, 2020

Great buying experience! It had been a while since we had bought a vehicle. Our salesman, Jeff Roop, was exceptional in assisting us in our purchase of a 2020 GMC Terrain. Mat More

by DENNISWMULLINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Roop, Matt Sturgill
January 22, 2020

I lost my key fob and had to buy a new one. I was treated courteous and the facility was very clean and staff were friendly. More

by FRASUREK
Recommend Dealer
Yes
Employees Worked With
Angel McCoy
January 21, 2020

They are professional, quick and knowledgeable about vehicles. I was impressed by how good of a service they provided and look forward to the next visit. More

by MRS.WALTON01
Recommend Dealer
Yes
Employees Worked With
Everyone in the service department , Brittany Lyons
January 21, 2020

Salesman "Caleb" was great. Superb customer service. Loan officer was also very helpful. Did forget to install front plate bracket so will have to make 1hr l ok ng trip back. More

by BSTANLEY1255
Recommend Dealer
Yes
Employees Worked With
Caleb , Joe Yates, Brittany Lyons
January 21, 2020

Fair Price + Fair Trade = Satisfaction Purchase of my new truck was very pleasant. The salesman (Caleb Robinette) was knowledgeable and friendly. So was the finance guy (Matt Sturgill). I a More

by RICK.DUTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Robinette, Matt Sturgill
January 13, 2020

Made experience easy & stress free Very comfortable friendly environment. Very satisfied with vehicle third purchase at dealership & things are always taken care of with little hassle More

by MICHELLE_PRATER14
Recommend Dealer
Yes
Employees Worked With
Elizabeth sawyers , Joe Yates
January 13, 2020

Make a appointment and didnteven have the paper work ready and didnt get the work approved and made a appointment service need to to complete task before make appointmemt More

by LHALL9010
Recommend Dealer
Yes
Employees Worked With
Nick in service, Greg Hogg, Brittany Lyons
January 09, 2020

Fast & Accurate Service Took my old Cobalt in for an idle issue. They had it diagnosed in one day and fixed the next. Seems better now. They kept me informed throughout an More

by LASBURY1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb Hanshaw
January 01, 2020

Recall maintenance The vehicle was brought in to complete the two recalls I was informed of and to check the brake life indicator. A total of three recalls were complete More

by RON4TONI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept team
2
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