Walters GM Auto Mall
Pikeville, KY
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185 Reviews of Walters GM Auto Mall
Found problem and scheduled return for corrective action Identified problem and scheduled apt for corrective action. Listen to my concerns and called in mechanics to analysis situation. Etc etc etc etc etc Identified problem and scheduled apt for corrective action. Listen to my concerns and called in mechanics to analysis situation. Etc etc etc etc etc etc etc More
Great Customer Service The sales team was very friendly and professional. They worked with me to find the vehicle I wanted with a payment that met my budget. I recommend dea The sales team was very friendly and professional. They worked with me to find the vehicle I wanted with a payment that met my budget. I recommend dealing with these folks if you are in the market for a new or used vehicle. More
Service quality is superb . Staff is very knowledgeable and dependable. Would recommend sales and service staff to everyone I meet. Have never bought anywhe quality is superb . Staff is very knowledgeable and dependable. Would recommend sales and service staff to everyone I meet. Have never bought anywhere but Walters GM Automall More
Put your cell phones up Everyone was too busy on their cell phones to acknowledge you had drove in the repair shop. No smiles or helpfulness. I was very disappointed. I ju Everyone was too busy on their cell phones to acknowledge you had drove in the repair shop. No smiles or helpfulness. I was very disappointed. I just hope the repair mechanic put down his cell phone to do the recall repairs I had on our Suburban. They need an class in customer service. More
New car purchase No CD player -was not aware did not come with this option. No one showed me how to navigate the on screen dashboard with on star and other features. No CD player -was not aware did not come with this option. No one showed me how to navigate the on screen dashboard with on star and other features. More
good experience Service department was very helpful and service was very quick. Would strongly recommend Walters service to anyone needing work done on their vehicle Service department was very helpful and service was very quick. Would strongly recommend Walters service to anyone needing work done on their vehicle. Good team of service technicians. More
Very good very helpful and friendly.Staff made us feel very comfortable sales manager was very helpful and fair in all aspects. Will definitely come back. A sp very helpful and friendly.Staff made us feel very comfortable sales manager was very helpful and fair in all aspects. Will definitely come back. A special thanks to Ben and Colby. Good deal. More
Buying Made Simple Our buying experience was made simple by salesman,Josh Williamson, who was very courteous and helpful throughout the purchase. He was willing to answe Our buying experience was made simple by salesman,Josh Williamson, who was very courteous and helpful throughout the purchase. He was willing to answer any questions we had as well as going above and beyond to make our buying experience a positive one. More
Awesome and Extremely Helpful This dealership was awesome! Our salesman was extremely helpful and so friendly. He took time to answer all questions we had about our new truck pur This dealership was awesome! Our salesman was extremely helpful and so friendly. He took time to answer all questions we had about our new truck purchase. He showed us all of the new features the truck had and explained each one in detail. Everyone we met at the dealership was nice and willing to help us! More
Superior Service The department was very professional, yet friendly. They immediately addressed my issue with out any additional stress on my part. Just a personal no The department was very professional, yet friendly. They immediately addressed my issue with out any additional stress on my part. Just a personal note: sometimes our problems are unusual, but they don’t blink, they just take care of the problem and send you on your merry way. I love the non judgemental attitude of the employees More