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Walters GM Auto Mall

Pikeville, KY

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185 Reviews

505 N Mayo Trail

Pikeville, KY

41501

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185 Reviews of Walters GM Auto Mall

January 14, 2019

Found problem and scheduled return for corrective action Identified problem and scheduled apt for corrective action. Listen to my concerns and called in mechanics to analysis situation. Etc etc etc etc etc More

by GSHERMAN7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember names, Greg Fannin
January 01, 2019

Great Customer Service The sales team was very friendly and professional. They worked with me to find the vehicle I wanted with a payment that met my budget. I recommend dea More

by PHILLIP_MCKENZIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Fouts
December 31, 2018

Service quality is superb . Staff is very knowledgeable and dependable. Would recommend sales and service staff to everyone I meet. Have never bought anywhe More

by libby_jeff1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Yates
December 18, 2018

Put your cell phones up Everyone was too busy on their cell phones to acknowledge you had drove in the repair shop. No smiles or helpfulness. I was very disappointed. I ju More

by JDLESTERDMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not remember their names . I do not remember name tags.
December 17, 2018

New car purchase No CD player -was not aware did not come with this option. No one showed me how to navigate the on screen dashboard with on star and other features. More

by LINDAMILLER2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hatfield, Joe Yates
December 14, 2018

good experience Service department was very helpful and service was very quick. Would strongly recommend Walters service to anyone needing work done on their vehicle More

by tamandgreg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Yates, Jonathan Evans, Josh Williamson
December 12, 2018

Very good very helpful and friendly.Staff made us feel very comfortable sales manager was very helpful and fair in all aspects. Will definitely come back. A sp More

by PKADAMS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben and Colby, Joe Yates
December 11, 2018

Buying Made Simple Our buying experience was made simple by salesman,Josh Williamson, who was very courteous and helpful throughout the purchase. He was willing to answe More

by COLLI655
Recommend Dealer
Yes
Employees Worked With
Josh Williamson
December 09, 2018

Awesome and Extremely Helpful This dealership was awesome! Our salesman was extremely helpful and so friendly. He took time to answer all questions we had about our new truck pur More

by RLYNNP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Case
December 06, 2018

Superior Service The department was very professional, yet friendly. They immediately addressed my issue with out any additional stress on my part. Just a personal no More

by roger.mccomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in service, Josh Williamson
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