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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,869 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,869 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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January 14, 2024
Very quick and easy the whole process of fixing my car. Satisfied with the service received. Satisfied with the service received. More
by Florin
Employees Worked With
Helpful January 13, 2024
Staff are amazing. Very professional. Alex Ramirez very nice takes his time to explain things. Very professional. Alex Ramirez very nice takes his time to explain things. More
by Emynjun
Employees Worked With
January 13, 2024
Riverside Mercedes, is great, no issues Fast, reliable service, Alex Ramirez is great kind and professional service, Alex Ramirez is great kind and professional More
by RAMIREZ
Employees Worked With
January 13, 2024
I like this dealership because everyone working there are so respectful and polite. Thanks guys so respectful and polite. Thanks guys More
by charlesadam
Employees Worked With
January 12, 2024
Everyone was very efficient and helpful. Kelly Sandfur was specifically helpful. She was polite and communicated with me quickly. She made sure my service was convenient as possible. I will Kelly Sandfur was specifically helpful. She was polite and communicated with me quickly. She made sure my service was convenient as possible. I will definitely come back because of her. More
by prudhomme.william44
Employees Worked With
January 12, 2024
Michael Ramos, has great customer service, is very communicative with customer on what’s going on with vehicle and giving updates , professional. Only issue was when picking up vehicle and technician communicative with customer on what’s going on with vehicle and giving updates , professional. Only issue was when picking up vehicle and technicians not supporting and helping out service advisor with timely matter on bringing vehicle out, very unprofessional when service advisor delivering great customer service and technicians not supporting or staying on top of things then reflects back on the advisors. Not the first time have encountered issues regarding back end. I can go anywhere else especially that my car out of warranty but still decide to give Walter’s Mercedes Benz of Riverside my business. More
by paulina
Employees Worked With
January 12, 2024
Love Walter’s. I drive over an hour each way to enjoy the award-winning service and lower cost found here. On my most recent visit Ross Geiger was my service adviso I drive over an hour each way to enjoy the award-winning service and lower cost found here. On my most recent visit Ross Geiger was my service advisor. He was friendly and knowledgeable, and kept me updated frequently. He also managed to keep my final cost lower than the initial estimate. Nice! More
by dc2psguy
Employees Worked With
January 10, 2024
Michael Ramos was very helpful and friendly. I walked in without an appointment and gave me excellent service. I walked in without an appointment and gave me excellent service. More
by lgg
Employees Worked With
January 08, 2024
Marina Salcedo our customer service person was very informative and gave me excellent time span on when the vehicle would be done. Normally it takes all day since I had issues and then regular service informative and gave me excellent time span on when the vehicle would be done. Normally it takes all day since I had issues and then regular service . But they were able to come through and get the job done ! I have overall confidence in Riverside’ Mercedes. More
by mclunaserrano
Employees Worked With
Marina Salcedo
January 06, 2024
Enrique took good care of my service from the beginning till end he’s a good worker till end he’s a good worker More
by Jessfablashes
Employees Worked With
