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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,925 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,925 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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March 28, 2024
Michael took his time explaining everything regarding my car and on the maintenance that was recommended. Very polite as well car and on the maintenance that was recommended. Very polite as well More
by Vanessa
March 26, 2024
Excellent customer service and communication. Alex is always great and helpful. He keeps me updated with the status of my vehicle. All service department staff are so professional, and always tre Alex is always great and helpful. He keeps me updated with the status of my vehicle. All service department staff are so professional, and always treat me with the upmost respect and urgency. More
by jaimina2009
March 25, 2024
I am happy with the service that provided by Alex Ramirez at Walter's Mercedes-Benz. He was professional and fixed my car very well. I am very happy and will come back for my next service. Ramirez at Walter's Mercedes-Benz. He was professional and fixed my car very well. I am very happy and will come back for my next service. More
by Roksana
Employees Worked With
March 23, 2024
Had an amazing experience here, I actually have a dealer closer to me, but the service provided by Alex was WAY more personal and fast, I drove an extra 45min to work with them instead. I plan on getting an closer to me, but the service provided by Alex was WAY more personal and fast, I drove an extra 45min to work with them instead. I plan on getting another car next year, and I will definitely be coming here. I'm not sure if everyone here is like Alex, but it sure felt like it. Highly recommended, if you're not crazy far, I recommend going out of your way to come to this place instead. Alex Ramirez in service can lead you in the right direction. More
by FluxRicky
Employees Worked With
March 22, 2024
I love going to Walter’s Mercedes-Benz, because of my service advisor, Alex Ramirez, who makes the experience worthwhile because of his professionalism, clear communication, and always ready to help. Ale service advisor, Alex Ramirez, who makes the experience worthwhile because of his professionalism, clear communication, and always ready to help. Alex Ramirez, thank you for making my time there meaningful. Alex is one of the BEST out there. More
by Jim
Employees Worked With
March 22, 2024
Muy profecional especialmente Alex Tamirez Y Anita execelente servicio claro cortez y muy profecional esplicacion my clara aserca del servicio execelente servicio claro cortez y muy profecional esplicacion my clara aserca del servicio More
by Alberto.miralrio
March 22, 2024
My first very pleasant encounter was with my service advisor Joe Loera who gave outstanding service in my opinion over and above my expectations to accommodate me in my time of need and all with a smile advisor Joe Loera who gave outstanding service in my opinion over and above my expectations to accommodate me in my time of need and all with a smile. The next person was my sales consultant Illy Aabid, I was very impressed with how she conducted my Car buying experience from the start to the finish, she made herself always available and also made me feel as family. I need to say my finance consultant James "Andy" Towns whom made me feel at ease during the document signing process, I returned from out of state in order to experience such fine service. I came in to service my Car and ended up returning to purchase a vehicle. More
by Out of Gas
March 21, 2024
Alex Ramirez was great at helping me solve issues that was going on with my car. He always was letting me know when my car would be ready and also what was going on with it. He made sure I had a loaner ve was going on with my car. He always was letting me know when my car would be ready and also what was going on with it. He made sure I had a loaner vehicle the entire time. He is also very helpful at answering any questions that I have and response quickly. I recommend him to anybody looking for an excellent service advisor. More
by shawnasr01
Employees Worked With
Alex Ramirez
March 21, 2024
Great service Michael Ramos provided excellent care. I will recommend Walter’s to my family. I will recommend Walter’s to my family. More
by Carl Cook
Employees Worked With
March 20, 2024
Great first experience with Marina Salcedo at Walter's Mercedes-Benz service department. She made my service experience go very smoothly. She took the needed time to get a detailed understanding of my s Mercedes-Benz service department. She made my service experience go very smoothly. She took the needed time to get a detailed understanding of my service issues from the servicing technician and clearly explained how the issue was resolved. More
by mlo17
Employees Worked With
Marina Salcedo
