Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,925 Reviews
Call Service Center (951) 441-6182

2,925 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by
May 29, 2024

I have been using Walters mb for about twent years and Mr,Alex Ramirez is the best service manager I have ever had for the last twevle years,Mr. Ramirez is very patient.I am old guy I appreciate that kind More

by michael armstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Walter's Mercedes-Benz of Riverside responded

Michael, We are grateful for you leaving Alex this wonderful review and recommendation! We are thrilled to hear that Alex took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very patient and is the best. We appreciate your continued business with us for 20 years. We look forward to continue serving you and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 26, 2024

Great and quick service especially without an appointment. Michael Ramos was my advisor and was a big help. More

by deejam23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Walter's Mercedes-Benz of Riverside responded

Deejam, Thank you so much for leaving Michael this positive review! We are glad to hear that Michael took great care of you and your automotive needs. We are happy to know that he was a big help. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 23, 2024

The staff that I’ve come into contact with have been friendly, helpful and positive. Most of my experience has been with the service department and the accessories shop. More

by Robin16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Walter's Mercedes-Benz of Riverside responded

Robin, We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they were friendly, helpful and positive. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 21, 2024

The Riverside facilities are ALWAYS spotless from the entrance to the restrooms, waiting area, and the new car showroom. I appreciate the snack bar which comes in handy on early appointments whether it' More

by Yolanda*2*1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Walter's Mercedes-Benz of Riverside responded

Yolanda, Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they treated you with royalty. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 20, 2024

Good, fast service with small glitches such as not delivering vehicle through car wash as promised and not paying close attention to customer requests but overall good service. Ross Geiger was very a More

by wdwight1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Ross this fantastic review! We are glad to hear that Ross took amazing care of you and your automotive needs. We are happy to know that he was very attentive, helpful in trying to reduce the costs of your service and meeting your needs. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 12, 2024

Almost no waiting, receptionist professional, friendly, thorough and efficient. JR Rodríguez explained everything well, gave details and a good time estimate. More

by ernstludi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that JR provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 10, 2024

Walter’s Mercedes in Riverside always great to me they provide me with a nice loaner when needed and JR Rodriguez is always so helpful I definitely will be back More

by DeniseSs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Walter's Mercedes-Benz of Riverside responded

Denise, Providing immaculate and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that JR's efforts could meet your satisfaction! We are thrilled to know that he was so helpful and provided you with a nice loaner. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 09, 2024

Kelly is honest and her integrity shows! Love to see a good person truly care! More

by VivGU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Walter's Mercedes-Benz of Riverside responded

VivGU, We are grateful for you leaving Kelly this exceptional review! We are thrilled to hear that Kelly took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was honest and truly cared for you. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 09, 2024

Walters Mercedes-Benz of Riverside wonderful dealership that service my car, with service advisor Joseph Loera handling my visit great experience in a timely manner appreciate the help thanks. More

by marjoriethomas60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Walter's Mercedes-Benz of Riverside responded

Marjorie, Thank you so much for leaving Joseph this incredible review! We are glad to hear that Joseph took exemplary care of you and your automotive needs. We are happy to know that he made your service experience great. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 05, 2024

Joseph Loera At Walter's Mercedes Is By Far Is The Best Service Advisors In The Building,And He Takes Great Care Of Me. More

by marcdezo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Walter's Mercedes-Benz of Riverside responded

Marcdezo, Thank you so much for leaving Joseph this positive review! We are glad to hear that Joseph took great care of you and your automotive needs. We are happy to know that he is the best. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

1
...
6
7
8
...
293