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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,940 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,940 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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September 29, 2024
Great service and services needed for car were explained and a video was sent also. and a video was sent also. More
by phyllis.kirkemo
Employees Worked With
September 26, 2024
Service is very good and the time is perfect . and the the customer service is excellent . and the the customer service is excellent . More
by Ehafez48Ezzat
Employees Worked With
September 20, 2024
Ross Geiger was very helpful. Explained what was needed and what needed to be done.. Overall good experience. Explained what was needed and what needed to be done.. Overall good experience. More
by sandyusa200
Employees Worked With
September 15, 2024
Our experience at the dealership was great! JR Rodriguez was professional and welcoming. He made sure to walk me through the process of my car maintenance and timing. He offered us some snacks JR Rodriguez was professional and welcoming. He made sure to walk me through the process of my car maintenance and timing. He offered us some snacks while we waited my three year old said “he’s really nice”. The whole process was pretty fast and overall great! More
by Atnava21
Employees Worked With
September 13, 2024
This was my first experience with Walter’s Mercedes and I must say I was very pleased Michael Ramos was my advisor and he made me very comfortable throughout the entire process so I will definitely be return must say I was very pleased Michael Ramos was my advisor and he made me very comfortable throughout the entire process so I will definitely be returning to have my car service good work 👏🏿👏🏿 Thank you More
by jennettbarbara
Employees Worked With
September 11, 2024
Kelly was great she kept me informed all the way as they worked on my car. worked on my car. More
by Dstevens
Employees Worked With
September 10, 2024
Our service advisor, Kelly Sandefur, was extremely helpful, knowledgeable and kind. She was right on time with my two appointments, and it could not have gone smoother. Great job Walter's and Kelly!!! helpful, knowledgeable and kind. She was right on time with my two appointments, and it could not have gone smoother. Great job Walter's and Kelly!!! More
by pat
August 31, 2024
I recently had the pleasure of working with Kelly Sandefur to get my car serviced at Walter's Mercedes-Benz, and I can't recommend her highly enough! From the moment I walked into the dealership, Kel Sandefur to get my car serviced at Walter's Mercedes-Benz, and I can't recommend her highly enough! From the moment I walked into the dealership, Kelly's professionalism and genuine enthusiasm were evident. More
by mgorosa1230
Employees Worked With
August 31, 2024
Ross gave excellent client service. He was very thorough. He went above and beyond to get my tires approved by the warranty . He was very thorough. He went above and beyond to get my tires approved by the warranty . More
by c_barragan
Employees Worked With
August 30, 2024
I had an excellent experience with Ross Geiger at Walter's Mercedes-Benz in Riverside. He was professional and attentive while overseeing the oil change, transmission fluid, and differential fluid se Walter's Mercedes-Benz in Riverside. He was professional and attentive while overseeing the oil change, transmission fluid, and differential fluid service for my 2016 C63S. Ross explained the maintenance process clearly and ensured my car was ready promptly. His knowledge and friendly demeanor made the service seamless. I highly recommend Ross for anyone needing service at this dealership. More
by jnw2039
Employees Worked With
