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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,956 Reviews

2,956 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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December 03, 2024

Since 2017 I have been servicing our vehicles with Walters Mercedes-Benz and have found the work performed has always been of the highest quality. The service representatives place the customer first More

by jkozma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he put you first and made sure you were satisfied with the work completed on your vehicle. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 27, 2024

Excellent service! ! Ross Grigier is always professional and very nice. I enjoy coming in for service More

by Karen Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Walter's Mercedes-Benz of Riverside responded

Karen, We are grateful for you leaving Ross this wonderful review! We are pleased to know that he was professional, very nice and provided you with excellent service as always. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 25, 2024

Ross Geiger was prompt, friendly, and very capable. He was honest about what I needed and gave me the best deals available. Since I needed four new tires I appreciated his efforts. Car was done prom More

by mmmvd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Ross this wonderful review! We are thrilled to hear that Ross took excellent care of you. We are pleased to know that he was prompt, very capable, friendly, honest and you enjoyed working with him. We hope to have the opportunity to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 22, 2024

walter mercedes did take good care of my vehicle, Ross Geiger was very transparent with my quote. I did like the workmanship Ross did, all my issues were resolved. More

by japerris99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ross's efforts could meet your satisfaction! We are thrilled to know that he was very transparent and all of your issues were resolved. If you ever have any questions or concerns please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 21, 2024

Joseph Loera, always very attentive and good customer service. Joseph is the man to go when you need your vehicle serviced at Walters. More

by Imer.wilson213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Walter's Mercedes-Benz of Riverside responded

Imer, We are grateful for you leaving Joseph this extraordinary review and recommendation! We are pleased to know that he was very attentive and provided you with good service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 20, 2024

The service manager Oscar Medina is very professional and efficient, did an excellent job to solve my car problem in a timely manner. More

by hailing Jin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing exemplary service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Oscar's efforts could meet your satisfaction! We are thrilled to know that he was very professional and did an excellent job to solve the problem with your car in a timely manner. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 20, 2024

Highly qualified and knowledgeable staff at all levels. Working with Alex Ramirez provides me with the assurance that my service on any vehicle I bring in will be performed in a timely manner and to the hi More

by jkozma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Alex this stellar review! We are delighted to know that he was knowledgeable, is highly qualified and he performed the work in a timely manner. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 14, 2024

The dealership was what I expected it to be. I went for my B3 service. Customer service was great and Joseph Loera was so very helpful and imparted knowledge regarded my car. He was informativ More

by tylertown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Walter's Mercedes-Benz of Riverside responded

Tyler, We are grateful for you leaving Joseph this exceptional review! We are thrilled to hear that Joseph took excellent care of you. We are pleased to know that he was very helpful, informative and friendly. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 14, 2024

The service of my car was done according to our preference but has made recommendation for future services by advisor Ross Geiger and was able to finish the service on time as promise. More

by nomisjlcorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing immaculate service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Ross's efforts could meet your satisfaction! We are thrilled to know that everything was done according to your preference and they finished your vehicle on time as promised. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 07, 2024

Friendly staffs, nice and clean environment. Professional and experienced employees are always looking to help you More

by usamyang001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
Nov 07, 2024 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving us this stellar review! We are delighted to know that our team was professional, friendly, nice and always looking to help you. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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