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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,987 Reviews
Call Service Center (951) 441-6182

2,987 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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August 06, 2023

Alex Ramirez and mechanic who did the service was very knowledgeable and efficient!Thank you! More

by Shreya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star rating! Providing quality and efficient service is so important to us, and we are glad that his efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 31, 2023

Walters, Mercedes of Riverside have the most courteous employees and also has the best Coco machine More

by cookcare1555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana, Brandon Monaco
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Jul 31, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside. We are delighted that our team could provide you with 5-star service. It is our pleasure to serve you, and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 30, 2023

Prompt service call with Enrique Valaquez Very professional person in a very professional dealership Had loaner ready when we arrived More

by CV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner, Enrique Velez
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Jul 31, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! Offering quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that Enrique provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 29, 2023

Marina Salcido was extremely helpful in a resolving an issue we had with service. I appreciate the fact that she followed up to make sure our experience at Walters was satisfactory. More

by floofster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Salcedo
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Jul 31, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are happy to hear that Marina took great care of you and your automotive needs. Our guests' satisfaction is our utmost priority here at Walter's Mercedes-Benz of Riverside. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 29, 2023

Enrique valez was really Helpful and really helped with every question and concern we had .. was really happy to have him Help with the service of my vehicle. More

by mrs.tarango626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Report | Print
Jul 31, 2023 -

Walter's Mercedes-Benz of Riverside responded

Mrs. Tarango, Thank you for your positive review! We are happy to hear that Enrique took great care of you and your automotive needs. Our guests' satisfaction is our utmost priority here at Walter's Mercedes-Benz of Riverside. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 29, 2023

I’ve been to this dealership on several occasions now, and every time I go I have a positive experience. My service advisor Michael Ramos is always going the extra mile rather the service is big or small. More

by marcia4jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Walter's Mercedes-Benz of Riverside responded

Marcia, Thank you for choosing Walter's Mercedes-Benz of Riverside and for your excellent review! We are delighted that Michael could consistently provide you with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 28, 2023

I appreciate their generosity and excellence work. They know their work. They keep to time , within two hours my car is ready to go. More

by Joy Uche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Walter's Mercedes-Benz of Riverside responded

Joy, Thank you for your positive review! Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Jul 31, 2023 -

Joy Uche responded

Walter Mercedes is a place to take your car to for service. They have the best price in Southern California. Well trained mechanics. Your car are delivered within two hours. JR Rodriguez is helpful man .He is good communicator. When he saw what is going on rooftop. He told he will take care of. JR Rodriguez thank you for your help.

July 28, 2023

By far this dealership has been the best. All staff are very friendly and efficient every time I go here. Keep up the great work! More

by Mariposa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Report | Print
Jul 28, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside! We are glad that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 26, 2023

Top notch Mercedes dealership in riverside. Highly professional and motivated service advisors such as Mr. Alex Ramirez always goes above and beyond to ensure utmost customer care and satisfac More

by Arun Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Walter's Mercedes-Benz of Riverside responded

Arun, Thank you for choosing Walter's Mercedes-Benz of Riverside and for your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that Alex's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 25, 2023

I’ve been going to Walters Mercedes for many years. My last visit was for service/repairs and Wayne Anderson was my service contact. Wayne was so wonderful! He’s very nice, and explained everything to More

by Lstens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Anderson
Report | Print
Jul 26, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Wayne this positive review and recommendation! We are honored that you have continuously confided in us here at Walter's Mercedes-Benz of Riverside for your automotive needs, and we are so glad that Wayne could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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