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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,987 Reviews
Call Service Center (951) 441-6182

2,987 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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August 12, 2023

Enrique Velez was efficient and professional. He is very good at his job. He took of me and my car. More

by GH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Report | Print
Aug 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Enrique this positive review! We are so glad that he took great care of you and your automotive needs. Providing quality and efficient service is so important to us. Please do not hesitate to give us a call if we may ever be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 12, 2023

I so appreciate the professionalism and customer service provided at Walter’s Mercedes. Knowledgeable, personable, and A++ Service Oriented processes are what will keep me being a return client! More

by Sandy V.
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review, Sandy! It is an honor to have your confidence and loyalty, and we are so glad that our team could provide you with the A+ service that you deserve. It is our pleasure to assist you in any way possible. We look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 12, 2023

Pleasure to come in for service. Always help me repair and keep my older car running smooth. I was very appreciative when they introduced me to Dignifi. That has helped me handle the More

by djaaronc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this positive review! We are so glad that our team consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 11, 2023

Had a great service experience with Alex Ramirez who made sure that all my service needs were met. More

by Mercedesgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your wonderful review! We are delighted that Alex took great care of you and met your automotive needs. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 11, 2023

The dealership was excellent! The staff was friendly, attentive, and helpful in providing the best service. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Report | Print
Aug 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Steven, Thank you so much for your positive review! We are happy to hear that our team was both kind and helpful throughout your visit. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 11, 2023

Brandon Monaco service advisor was very professional in assisting me with technical advice when I replaced my front brakes and rotors on my Mercedes Benz s560. Brandon always takes time to help and answer More

by eb469869@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Report | Print
Aug 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Brandon this positive review! We are so glad that he consistently takes great care of you and your Mercedes-Benz s560 and that he could make this experience with us no different. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Aug 14, 2023 -

eb469869@gmail.com responded

Thank you for your feedback and great service!!!

August 11, 2023

ALEX IS AMAZING ALWAYS GOES ABOVE AND BEYOND WITH MY VEHICLES! KEEP UP THE GOOD WORK! More

by art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your 5-star rating! Providing top-notch service is so important to us, and we are glad that Alex's efforts could consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 11, 2023

Best service overall ! Marina Salcedo took time to explain and kept informed of process of services. Thanks, More

by sung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Salcedo
Report | Print
Aug 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind review! Offering thorough and efficient service is so important to us, and we are glad that Marina provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 11, 2023

We drive from Palm Springs just because of great service. Everyone at Walter's Mercedes is great! Our service guy, J.R. Rodriguez has always been great with us. Never a problem. More

by Davptay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your excellent review! We are honored that you make the drive from Palm Springs to visit us here at Walters' Mercedes-Benz of Riverside, and we are glad that Jr consistently provides you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 06, 2023

Enrique Velez assisted us and we thank you so much for helping us understand the problem in our car. You have an excellent customer service. The service was quick and we thank you for that. More

by cpelejo422
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Report | Print
Aug 07, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside! We are so glad that he could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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