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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,986 Reviews

2,986 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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September 01, 2023

Very courteous and took care of all the issues with my Mercedes Benz G35 AMG More

by kandiceh78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 05, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that our team took great care of you and your Mercedes-Benz. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 01, 2023

I was very happy to take my car to this dealership. Wayne Anderson is courteous respectful and professional. He explained clearly the problem of my car and overall took a short time to resolve and give More

by Samvarush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Anderson
Sep 05, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walters' Mercedes-Benz of Riverside and for your 5-star rating! Providing thorough and efficient service is so important to us, and we are glad that Wayne's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 30, 2023

My service advisor, Michael Ramos was extremely knowledgeable and professional. He answered all of my questions and made sure all of my needs were met. The service I received only took a couple of More

by Qshy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your kind recommendation! We are so glad that Michael took great care of you- while providing you with a smooth, top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible and Michael will be honored to know how confident you are in his efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 29, 2023

The team at Walters Mercedes-Benz is always very friendly and quick to provide quality customer service my service writer Brandon Monaco always responds quickly to my calls and it’s available within minutes More

by Wissert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 29, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are happy to hear that Brandon and the team could consistently provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 27, 2023

I gave this dealership five stars because my initial experience with Walter's Mercedes-Benz was excellent. Initially, I was greeted by my service advisor Marina Salcedo. She was professional and knowl More

by 35 Black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Salcedo
Aug 28, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside! We are delighted that Marina and the team took great care of you- while providing you with a 5-star experience. Your safety and satisfaction are our utmost priorities. It is our pleasure to serve you, and we look forward to seeing you again when the time comes for your B service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 24, 2023

Marina Salcedo did a great job in keeping me updated with what’s going on with my car. More

by Flo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Salcedo
Aug 24, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Marina took great care of you and kept you well informed throughout the process. It is our pleasure to serve you. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 24, 2023

Mr Ramos was very helpful taken care all my car service need s. I greatly appreciate for the loaner car and excellent service. More

by sohail661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Michael here at Walter's Mercedes-Benz of Riverside. We are happy to hear that he could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if we may ever be of further assistance to you! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 24, 2023

Michael Ramos in the service department was very helpful and was able to identify verify and solve my multiple issues with my vehicle. Anybody going to walkers for anything service related make sure you see More

by Austin pitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Walter's Mercedes-Benz of Riverside responded

Austin, Thank you for leaving Michael this positive review! We are so glad that he could get your automotive needs efficiently taken care of. Out guests' safety and satisfaction are our utmost priorities here at Walter's Mercedes-Benz of RIverside, and he will be honored to know how confident you are in his efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 24, 2023

Brandon Monaco has been taking care of my car over the years. His professionalism and expertise in Walter's Mercedes-Benz meets beyond my expectations. I would recommend him to you as as your salesperson More

by walwjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 25, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! Providing top-notch service is so important to us, and we are glad that Brandon's efforts could consistently meet your satisfaction over the years. He will be delighted to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

August 23, 2023

Very friendly associates that make you feel very important as they greet you and make you welcomed More

by Tamara Hardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Botello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marina Salcedo
Aug 24, 2023 -

Walter's Mercedes-Benz of Riverside responded

Tamara, Thank you for choosing Walter's Mercedes-Benz of Riverside and for your 5-star rating! We are so glad that our team could provide you with the quality care that you deserve. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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