Walter's Mercedes-Benz of Riverside - Service Center

Ross Geiger was very professional and gave excellent service. I had a leak in the hydralic fluid to open the trunk and lower the hard top convertible. They did a excellent job. service. I had a leak in the hydralic fluid to open the trunk and lower the hard top convertible. They did a excellent job. More

I recently had my 2013 Mercedes C250 serviced at Walter’s Mercedes-Benz of Riverside, and I must say, the experience was exceptional. From the moment I arrived, the staff was courteous and professional. My s Mercedes-Benz of Riverside, and I must say, the experience was exceptional. From the moment I arrived, the staff was courteous and professional. My service advisor, Ross Geiger, truly stood out. He greeted me promptly and listened attentively as I explained the issues I was experiencing with my car. Ross’s friendly demeanor and willingness to help immediately put me at ease. Ross Geiger’s expertise and transparency were particularly impressive. He thoroughly explained the necessary repairs and provided a detailed quote, ensuring I understood everything involved. What I appreciated most was his honesty in providing the best deals available and being transparent with the quote. He didn’t try to upsell me on services I didn’t need; instead, he focused on resolving the issues efficiently and cost-effectively. Thanks to Ross Geiger, the service was completed on time, and all my concerns were addressed. Walter’s Mercedes-Benz of Riverside has earned my trust, and I highly recommend their service department, especially Ross Geiger, to anyone seeking top-notch Mercedes-Benz service. More

Servicing our 2017 C300 which is still like new. We've been bringing our cars here for over 30 years and it's always been a great experience. We've been bringing our cars here for over 30 years and it's always been a great experience. More

My service advisor at Walter's Mercedes-Benz Ms. Kelly Sandefur is very knowledgeable and efficient. The faulty components were addressed shortly after the vehicle was towed in to the dealership an Kelly Sandefur is very knowledgeable and efficient. The faulty components were addressed shortly after the vehicle was towed in to the dealership and I was guided to the proper service procedure. The communication and caring toward the customers of Ms. Sandefur was excellent and professional. I would recommend her service on the vehicle to any of my friends at Walter's Mercedes-Benz. I am grateful for the excellent service and help that I received from Ms. Sandefur. This was one of the best experiences at any dealership. More

I recently had the pleasure of working with Michael Ramose at Walter's Mercedes-Benz of Riverside . His professionalism and knowledge about the vehicles were impressive he took the time to listen to my Ramose at Walter's Mercedes-Benz of Riverside . His professionalism and knowledge about the vehicles were impressive he took the time to listen to my needs and preferences which made me feel confident. I Like to highly recommend him & give him more than 5 stars More

I was a good Service and customer service with Oscar Medina I am a really satisfied with his service I will thank him for his time to explain everything to us Medina I am a really satisfied with his service I will thank him for his time to explain everything to us More

The service advisor, Ross Geiger, was informative and thoroughly explained all recommendations. All staff are friendly and helpful. thoroughly explained all recommendations. All staff are friendly and helpful. More

Jonathan Hasshaw helped me out throughout the whole process and made everything very easy to understand and smooth. Everything was super transparent and updates were plentiful through text. When I went process and made everything very easy to understand and smooth. Everything was super transparent and updates were plentiful through text. When I went to pick up my car, I only waited about 5 minutes and even then everyone was apologizing for the wait. Highly recommend this place for their awesome customer service and friendly environment. More

This is a very customer friendly establishment. My Service Contact, Alex Ramirez, is always friendly, helpful and thorough in discussing my vehicle. He anticipated my need for a loaner vehicle. My Service Contact, Alex Ramirez, is always friendly, helpful and thorough in discussing my vehicle. He anticipated my need for a loaner vehicle. He has always been on top of my vehicle's needs and his advice is spot on. More