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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,986 Reviews

2,986 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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March 21, 2025

Mark Interlicchia Was very caring and courteous and very professional. We would highly recommend him to friends. Excellent Service. More

by jenjensme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Walter's Mercedes-Benz of Riverside responded

Providing excellent service is so important to us here at Mercedes-Benz of Riverside and we are glad that Mark's efforts met your satisfaction and high recommendation! We are thrilled to know that he was very caring, courteous and professional. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 20, 2025

They are very professional in treating customers and very professional performing the work needed for your vehicle More

by framirez9939@westphysicians.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very professional in treating you and performing the work needed for your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 19, 2025

Very friendly and very helpful and excellent service i was very impressed i will definitely take my car for service again thanks More

by dimitrikhoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving us this exceptional review! We are pleased to know that our team was very friendly, helpful and provided you with excellent service. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 03, 2025

Professionals, caring and courteous with a commitment to none other than excellent service for all clients. More

by Cheryl123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Walter's Mercedes-Benz of Riverside responded

Cheryl, We are grateful for you leaving us this wonderful review! We are pleased to know that our team was professional, caring, courteous and committed to providing you with excellent service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 28, 2025

My thanks to Kelly Sandefur in the Service Dept. and Kevin B. in parts. They both were professional and very courtesy. Kelly addressed all my concerns and Kevin ensured I got the right type of bulbs More

by taimantis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bickell
Feb 28, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Kelly and Kevin this remarkable review! We are delighted to know that they were professional, very courteous and addressed all your concerns. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 28, 2025

Great Service at the Dealership. Job well done Joe in the service department did a professional job More

by eljhuxen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joe this positive review! We are happy to know that he did a professional job and did it well. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 27, 2025

Thank you Kelly Sanderfur for doing an excellent job of putting me at ease while having my car at the shop. the timely updates were greatly appreciated and completing the job needed to fix my car. Thank yo More

by marlenereg
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Kelly this stellar review! We are delighted to know that she gave you timely updates and did an excellent job of putting you at ease while having your car in the shop. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 27, 2025

I’ve been buying cars from Walter’s for almost 15 years. They are great to work with and take care of their customers. JR Rodriguez in service is awesome. He always meets the quoted time frame and keeps me More

by KellyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Walter's Mercedes-Benz of Riverside responded

Kelly, We are grateful for you leaving JR this exceptional review and recommendation! We are thrilled to hear that JR took excellent care of you and your automotive needs. We are pleased to know that he always meets the quoted time frame and keeps you updated throughout the process. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 24, 2025

Kelly sandfer was a great help she quickly got me going I was in n out , she’s wonderful n makes u feel at home . More

by Arturogonzales79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Kelly this positive review! We are happy to know that she was a great help, wonderful and had you in and out. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 23, 2025

Michael Ramos is always very professional always goes above and beyond outstanding care. My service was completed in time, kept me informed what was going on with my car. More

by Alarcon, Sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Walter's Mercedes-Benz of Riverside responded

Alarcon, Sylvia, We appreciate you for leaving Michael this spectacular review! We are delighted to know that he was very professional, took outstanding care of you and kept you informed what was going on with your car as always. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager