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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,956 Reviews

2,956 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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January 24, 2014

Alex Ramirez really was very attentive and knowledgeable on my E350. I felt very comfortable dealing with him. I didn't feel like I was being ripped off. If u need to have your Benz serviced I would defin More

by bluecrew97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Ramirez
January 24, 2014

I was very pleased with the service I received from Alex Ramirez , people like him are what keep me coming back to this dealership! He is very professional and courteous, I know my car is in good hands! More

by RachelA7487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Ramirez
January 23, 2014

Alex is very professional, knowledgeable, and down to earth. He explained in detail everything my vehicle needed. My service was done at a timely manner, and I will definitely be taking my vehicle back t More

by MrsM82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Ramirez
January 22, 2014

Alex was so helpfull in explaining to me the services my vehicle need and at what mileage to do them. I will be bring my gl450 to Alex from now on. I used to take to ontario but they were very professional More

by Cab5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Ramirez
December 27, 2013

Wow. Rarely does a dealership rep follows through with their word. Alex handled me from beginning to the end and without a hitch. I hate problems and Alex made sure my visit there went smoothly. If you n More

by Mike D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Ramirez
December 21, 2013

Alex is extremely knowledgeable and friendly. My car was ready before the promised time. He went over everything that was done to my car in detail! I highly recommend him. More

by Strmyhthr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Ramirez
November 18, 2013

Fast professional service with very reasonable prices. I used to go to an independent service center to "save" money but it actually ended up costing me more. Highly recommend this place. More

by mattquest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Interlicchia
November 17, 2013

Definitely recommend Walter's MBZ. Been servicing my car at several dealerships. What makes Walter's MBZ standout is the level of service I receive here. I would recommend Leo T. to all MBZ owners. More

by JohnShaw9696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Tjoakro
November 08, 2013

Mark was excellent ! Took great care of my son. I live over 500 miles away and needed extra attentive customer service for my son--- both Mark and Amy over delivered. Very friendly, great service and pri More

by Rogerlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark I. And Amy !!
August 31, 2013

This is the best Mercedes-Benz dealership I have been to. Very friendly and professional service staff that I highly recommend. Leo was extremely helpful. I appreciate his dedication and expertise. Leo, Wayn More

by ashihmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo
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