Walter's Mercedes-Benz of Riverside - Service Center

Brought my Mercedes in for service I brought my older S500 in for some much needed service, and could not be happier. The service was extremely fast and friendly- I was treated like fa I brought my older S500 in for some much needed service, and could not be happier. The service was extremely fast and friendly- I was treated like family the entire time. David Greene was the Sales representative that took care of me. I had many questions that he did not hesitate to answer, as well as going the extra mile to make sure I understood every procedure that was taking place. I will from now on bring my Mercedes in to this dealer, as well as recommend this dealer to everyone I can. Thanks again David and Walters for the amazing service. More

Outstanding!!! Outstanding experience! Stranded far from home. David Greene was very attentive in ensuring my experience with their service was positive. He kept me Outstanding experience! Stranded far from home. David Greene was very attentive in ensuring my experience with their service was positive. He kept me well informed to the status of my vehicle, which was completely in a timely manner to get me back on the. rode. David's professionalism and down to earth personality were key to my outstanding experience. Thank you!!! More

Vehicle Repair Many people are nervous when it comes to vehicle repairs, especially when it comes to foreign vehicle repairs. You just don't know if you're being to Many people are nervous when it comes to vehicle repairs, especially when it comes to foreign vehicle repairs. You just don't know if you're being told the truth, and being provided with excellent service until you visit Brandon Monaco at Walters MBZ. I can assure you that Brandon is the guy you want to talk to! You will know all details about the parts that are making your precious MBZ sick. Knowledge is power! Women!, fear not! Do bring your MBZ to Walters and experience true excellent service! Thanks again Brandon!!. More

World Class Service My Service Advisor Alex Ramirez is simply the Best. I have had my Mercedes cars taken care of at Walter's for about 1 year now. Alex is professional, My Service Advisor Alex Ramirez is simply the Best. I have had my Mercedes cars taken care of at Walter's for about 1 year now. Alex is professional, prompt, courteous, enthusiastic, and provides world class Service. Being in the guest. services industry myself where the highest standards are required for success, I am happy to share with our readers that Alex Ramirez examplifies the attributies of someone who truly cares about the customer! Please see Alex Ramirez for your future Services! Also Tyler Usary gets a big pad on the back for leading a great Service team! Keep up the great work gentlemen! Warm regards, Alex K. Corona, CA More

Excellent service I would recommend Walter Mercedes Riverside for their excellent service. Our service tech. Mark IntericchiaI is very personable. He makes the whole p I would recommend Walter Mercedes Riverside for their excellent service. Our service tech. Mark IntericchiaI is very personable. He makes the whole process of warranty repair very easy and painless for the customer. It is a joy and pleasant experience every time we go in for a car wash , service, and or warranty Mark goes out of his way to greet his clients and makes them feel welcome. It is a pleasure working with him More

Alex Ramirez, Service Advisor Alex manages the service, maintenance and repair of our Kaiser Riverside Mercedes Sprinters used by our local couriers. Alex is an excellent Service A Alex manages the service, maintenance and repair of our Kaiser Riverside Mercedes Sprinters used by our local couriers. Alex is an excellent Service Advisor. He is very polite, prompt with his responses, and goes above and beyond to make sure our courier vehicles are in tip-top shape. I always feel like our vehicles are in good hands whenever we need his services. More

love mercedes Whole process is great. Made appointment on-line and someone immediately called to confirm. My service agent Alex Ramirez always helps me out and is Whole process is great. Made appointment on-line and someone immediately called to confirm. My service agent Alex Ramirez always helps me out and is very knowledgeable and upfront about the work I will be getting on my car. By far the best service anywhere. Thanks Alex Ramirez and Mercedes. MK More

Appreciation for excellent service especially for Alex I would like to commend the hospitality and promptness of service I received from Alex Ramirez. If all companies I dealt with had the awesome custome I would like to commend the hospitality and promptness of service I received from Alex Ramirez. If all companies I dealt with had the awesome customer service experience and respect I received from Alex life would be a bowl of cherries. Thank you Walters Mercedes for providing us quality people such as Alex and your service mechanics. I will definitely return for service and I highly recommend your company to anyone wanting a Mercedes. More

Service Call I booked an appointment for a routine service. I was greeted as soon as I arrived, and Alex filled out the paperwork. He said it would take about an h I booked an appointment for a routine service. I was greeted as soon as I arrived, and Alex filled out the paperwork. He said it would take about an hour and directed me to the lounge where I could wait- and have a donut and coffee!! Approximately an hour later he came to me and said the service was complete. He explained the work done and condition of brakes, tires, etc. Completed the paperwork and I was on my way. Overall a professional, fast, and painless experience. More

Friendly service Alex Ramirez is a very friendly and honest person always has a smile on his face and makes me feel comfortable. He is definately someone that i can Alex Ramirez is a very friendly and honest person always has a smile on his face and makes me feel comfortable. He is definately someone that i can trust . He always returns my phone calls right away More