Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,986 Reviews
Call Service Center (951) 441-6182

2,986 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by
September 25, 2023

Service advisor Joseph Loera was very helpful on my last visit in your dealership. He solved most of my issues regarding my old G wagon. Which i didn’t get in my previous visit.. He is an excellent asset o More

by orentoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Walter's Mercedes-Benz of Riverside responded

Orentoria, Thank you so much for taking the time to leave Joseph this positive review! We are glad to hear that Joseph took great care of you and your automotive needs. We are pleased to hear he could solve most of your issues with your old G Wagon and provided you with top notch service that you so much deserve. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 21, 2023

Walters Mercedes Benz team are v exceptional. Service Manager Mark Interlicchia is an an outstanding individual who goes above and beyond. Additionally he has an amazingly chill, and calming pre More

by SPIVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irvin Solis
Report | Print
Sep 21, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Mark this positive review! He will be honored to hear of your kind words. We are glad to hear that Mark took great care of you and your automotive needs were taken care of - quickly and efficiently. We are pleased to hear he went above and beyond for you and kept you well informed about how your car was going to be serviced. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 17, 2023

I’m a repeat customer . I have purchased four Mercedes and one Audi . Your reps are always courteous, knowledgeable and patient. Thank you. More

by staff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in sales, Enrique Velez
Report | Print
Sep 18, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for this positive review! Your safety and satisfaction are of the utmost importance to us here at Mercedes-Benz of Riverside, and we are glad that our team consistently takes great care of you. We greatly appreciate your continued business with us we hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Erwin Artacho - General Manager

September 14, 2023

Great service for my car and excellent customer care from my Advisor Enrique Velez. I took the car in for a flat tire and they gave me a complete report of the condition of my E350. Service was completed and More

by zippi72E350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Report | Print
Sep 15, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for writing Enrique this positive review! We are glad that Enrique could provide you with top notch service. We are so glad that Enrique could get your Mercedes-Benz E350's needs taken care of- thoroughly and efficient. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Erwin Artacho - General Manager

September 13, 2023

Appointment started on time. I was able to wait and get my car serviced. I don't take my car anywhere else. Brandon was amazing and made my experience great. More

by keyda54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Report | Print
Sep 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! It is an honor to have your confidence and loyalty, and we are glad that Brandon could provide you with a smooth, 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 13, 2023

Mike Ramos has exceptional customer service! Ana from car loaner services does also! They are part of the reason I return to Walter’s! More

by acheval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Mike and Ana could provide you with 5-star service. They will be honored to know how confident you are in their efforts. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 13, 2023

Knowledgeable, courteous, on time, , the service agent- Enrique Velez is very accommodating., answers my questions More

by Minda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Report | Print
Sep 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Minda, Thank you for your positive review! Offering quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that Enrique provided you with nothing less. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 13, 2023

Service was prompt, lounge waiting area was excellent, and representative was great. The next scheduled service was also set. More

by ecastillo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Velez
Report | Print
Sep 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this positive review! We are glad that that our team could provide you with quality and efficient service during your recent visit. We look forward to continue providing you and your vehicle with our best care in your visits to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 13, 2023

It was fine. It was easy to get appointment. Also great if there were deals More

by ypage2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Salcedo
Report | Print
Sep 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to rate our dealership. We are glad that we could provide you with a smooth experience. It is our pleasure to serve you, and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 13, 2023

Trustworthy and dependable. I had the opportunity of working Michael Ramirez . He was very knowledgeable. More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Walter's Mercedes-Benz of Riverside responded

Veronica, Thank you for leaving us this 5-star rating! We are glad that Michael took great care of you. He will be delighted to hear of your kind words. If there is ever anything more that he and the rest of the team here at Walter's Mercedes-Benz of Riverside may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

1
...
28
29
30
...
299