Walter's Mercedes-Benz of Riverside - Service Center

Repair Work Alex set me up with a complimentary loaner since the repair would take a couple days. When repair was extended, he took care of extending the loaner Alex set me up with a complimentary loaner since the repair would take a couple days. When repair was extended, he took care of extending the loaner car. Kept me informed by text message on progress of repair. Great service!!! More

Great service Alex is efficient, courteous and professional. They get the job done in a timely manner, which is most appreciated when driving far for service. Wort Alex is efficient, courteous and professional. They get the job done in a timely manner, which is most appreciated when driving far for service. Worth the drive! More

Excellent service rep Alex Ramirez is my regular service rep. I appreciate his helpfulness and willingness to answer all my questions. He is courteous and kind which I appr Alex Ramirez is my regular service rep. I appreciate his helpfulness and willingness to answer all my questions. He is courteous and kind which I appreciate since I now have to take care of problems with the van myself since my husband passed away. I will continue asking for Alex. More

Satisfied customer recently had my vehicle serviced and was very happy with quick work on my car. Brandon Monaco is always very helpful and gets me in and out quickly. recently had my vehicle serviced and was very happy with quick work on my car. Brandon Monaco is always very helpful and gets me in and out quickly. More

Scheduled 'B' Service I brought in my S550 MB for it's scheduled 'B' service. Brandon Monaco was my Service Representative. Brandon far exceeded my expectations and I must I brought in my S550 MB for it's scheduled 'B' service. Brandon Monaco was my Service Representative. Brandon far exceeded my expectations and I must say that he made the entire experiecne a pleasurable one. I would not hesitate at all, to recommend Walter's service team to anyone. Kudos to Brandon in particular for all of his assistance and for the attention he paid to me and my vehicle. More

Great service and friendly Brandon Monaco, This is not my first time working with Brandon Monaco. Everytime I came for service, he got to his point to get the work done as he w Brandon Monaco, This is not my first time working with Brandon Monaco. Everytime I came for service, he got to his point to get the work done as he was promised. I am happy to come for dealer service now, not like before I am worry anytime my car ready for services, More

Excellent Service. We brought our 2013 GLK 350 in for service. Mark Interlicchin was our services adviser. I will recommend Walter's Mercedes Benz to all of my friend We brought our 2013 GLK 350 in for service. Mark Interlicchin was our services adviser. I will recommend Walter's Mercedes Benz to all of my friends. Mark is professional and honest, Thank you. Gregory & Denise Sanders More

Excellent service I was very pleased with the service and grateful for the honesty and professionalism that I got from Mr. Mark Espinoza, Service Manager, when I brough I was very pleased with the service and grateful for the honesty and professionalism that I got from Mr. Mark Espinoza, Service Manager, when I brought my E350 in for service. More

Far Exceeded my Expectations I want to highly recommend Walter's Mercedes in Riverside, CA Why; you ask? Between my husband and myself we have bought 6 new Mercedes. We continue I want to highly recommend Walter's Mercedes in Riverside, CA Why; you ask? Between my husband and myself we have bought 6 new Mercedes. We continue to partner with Walter's. I just returned home from picking up my car from dropping it off as I had a problem. I worked with Eric Kessler. Eric clearly understood my problem from the very beginning and communicated with me through out the entire process of what and how all was ongoing with my vehicle. Eric took time to answer my questions, concerns and listened. Eric; I highly commend you and I AM so pleased with my experience! oh, and so is my car! Thank you, Eric More

Erik Kessler I am so pleased with my a service Advisor, Erik Kessler. Each time I have needed service on my GL-450 Erik is the one I look for. He keeps me inform I am so pleased with my a service Advisor, Erik Kessler. Each time I have needed service on my GL-450 Erik is the one I look for. He keeps me informed every step along the way and works with me and my tight schedule. Erik is respectful and considerate and Walters' Mechanics have been able to take care of my problems the "first time" in a timely manner. I strongly recommend Walter's Mercedes Service Department and Mr. Erik Kessler to anyone who desires a "worry-free" experience. Sincerely, Rev. Fred Rodriguez More