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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,987 Reviews

2,987 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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January 15, 2016

Great service! Alex Ramirez has been great service agent in Walter's Mercedez dealer. He has been always professional and giving timely updates regarding service sta More

by Skim5383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 18, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Skim5383! We're happy to hear that you have continued to have such pleasant service experiences, and that Alex is always sure to keep you well accommodated and informed throughout the process. We look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

January 09, 2016

Service with a smile JR Rodriguez is the service advisor you need to ask for at Walter's Mercedes Benz. He ensures you get the service or repairs you need and doesn't tell More

by SoCalSally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great rating, SoCalSally! We're so glad to hear that you continue to have such great experiences with JR in our service center. It's wonderful to know that he extends honest and consistent advice to you regarding your vehicle, and makes sure to keep it in great shape. We appreciate your recommendation, and we look forward to seeing you again soon! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

January 09, 2016

Mr. Alex Ramirez is an excellent service adviser ever I met I impressed with care and service of Mr. Alex Ramirez during the service of my car MZB GL 450. I am so thankful to his care and service. More

by Suhaibz1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great rating, Suhaibz1959! It's wonderful to hear that Alex was able to make sure your car was taken care of, and that he made sure you had a pleasant experience with us. We hope to see you again for your next service visit! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

January 01, 2016

Awesome dealer If you need to get your Spinter serviced Walters is the place to go. Mark Espinoza always gets my truck serviced right and when I need it. Walters is More

by David lange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
Jan 05, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello David! We're happy to hear that you continue to have such great experiences with Mark in our service center. It's wonderful to know that the work he performs on your vehicle instill the utmost confidence in the services that we provide. We appreciate your recommendation, and hope to see you again on your next service visit! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

December 31, 2015

Always great service Have never had less than fast, pleasant and courteous service here. Brandon Monaco is tops and really takes care of his clients. Scheduled appointme More

by MIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 05, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello Mia! Thanks for taking the time to share your feedback. We're so glad you have had nothing but great experiences with us, and that Brandon continues to make you feel well accommodated. We appreciate your confidence in the services we provide for your vehicle, and we look forward to seeing you again soon for your next service visit! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

December 30, 2015

1997 SL600 I have a 1997 SL600 which needed the 60000 mile service, Walters seems to be the only Mercedes dealership that knows what is required, handled my car More

by Md4jocs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amber in service, David Greene
Jan 05, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello Dianne! Thanks for taking the time to share your experience. We're happy to hear that David was able to instill such confidence in his work, and left you feeling like your car was in great hands while he was overseeing the required maintenance. We're glad to be able to help you keep your car in great condition! We look forward to seeing you again for your next service visit. Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

December 24, 2015

Great Customer Service I was provided outstanding service by David Greene. He helped get my car repaired quickly and accurately. He’s very knowledgeable in his work. Than More

by Sigala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 28, 2015 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that David has provided you with such excellent service, Sigala. We're glad that he took great care of you, and got your car back to you quickly and in fantastic shape. We hope to see you again in the future! Please be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

December 20, 2015

EXCELLENT SERVICE I was greeted by Alex Ramirez on my first visit for Service at Walter's and found him to be courteous, friendly and efficient. He was detailed in his More

by G.GERACI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2015 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that Alex extended such thorough and friendly service to you! We're glad you were kept well informed throughout your visit, and we look forward to seeing you again for your next service visit. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

December 18, 2015

Great service Brought my 2009 c250 in for service and my service advisor was David. He walked through every step and made it so easy. Went over previous services I' More

by Niki_S59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 21, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello, Niki! Thanks for sharing your experience. We're glad to hear that David made your service experience so great, and that he made sure that you were well informed about your vehicle's needs. We look forward to seeing you for your next service visit! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

December 16, 2015

2 best friends a girl could have! A single girl has to be careful of buying cars and getting them serviced. I have owned my e320 now for 15 years, and I only trust Walters for service. More

by Divinediva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady who provides loaner cars, David Greene
Dec 21, 2015 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that you continue to receive such excellent service with us, Divinediva! We're glad that David was able to take care of your car for you, and keep you comfortable and well informed throughout the whole process. We appreciate your loyalty over the years! Don't forget to check us out on Facebook and Twitter for savings and updates before your next service visit. Regards, Walter's Automotive

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