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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,924 Reviews

2,924 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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September 05, 2015

My exceptional experience with Alex Ramirez. My experience with taking my car to the service department was stress and hassle free. Alex was very attentive to what I needed checked out. I want to More

by Karen Wooding
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 23, 2015 -

Walter's Mercedes-Benz of Riverside responded

Karen, thank you for writing this great review of your experience with Alex! Don't forget to check us out on Facebook and Twitter for updates, savings, and more. Thank you, Walter's Automotive

September 02, 2015

EXCELLENT SERVICE I always impressed by the service afforded to me by Walter's Automotive ~ not only it is done in a timely manner, but also for the friendliness and ge More

by jonblaza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
Sep 02, 2015 -

Walter's Mercedes-Benz of Riverside responded

jonblaza, Thank you for the very kind review! Mark is a valued member of our team and will enjoy that his dedication to excellent customer service has been recognized. There are many places that you can have your vehicle serviced and we appreciate that you chose us! Please follow us on Facebook and Twitter for the latest updates on deals and savings. Sincerely, Walter's Automotive

August 28, 2015

Custom Service Eric Kessler is great. If you are looking for exceptional service request Eric. He has gone the extra mile on numerous occasions. I will continue to h More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2015 -

Walter's Mercedes-Benz of Riverside responded

Angie, We appreciate the kind words about your experience with getting your car serviced here at Walter's. We are glad that Eric was able to take exceptional care of you. We look forward to continuing to cultivate your loyalty with each service! Please check us out on Facebook for updates on deals and savings for your next service. Take care, Walter's Automotive

August 27, 2015

Repair Work Alex set me up with a complimentary loaner since the repair would take a couple days. When repair was extended, he took care of extending the loaner More

by tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 27, 2015 -

Walter's Mercedes-Benz of Riverside responded

Tony, thank you for taking the time to share your experience with us. We are pleased to know that Alex and our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality. Please follow us on Facebook and Twitter for deals and savings for your next service. Regards, Walter's Automotive

August 26, 2015

Great service Alex is efficient, courteous and professional. They get the job done in a timely manner, which is most appreciated when driving far for service. Wort More

by mdr69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 27, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Alex and the team here at Walter's Automotive. We look forward to working with you again in the future. Please check Facebook and Twitter for deals and savings on your next service. Sincerely, Walter's Automotive

August 25, 2015

Excellent service rep Alex Ramirez is my regular service rep. I appreciate his helpfulness and willingness to answer all my questions. He is courteous and kind which I appr More

by Dlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 23, 2015 -

Walter's Mercedes-Benz of Riverside responded

We are glad to hear that Alex has taken excellent car of you for all of your automotive needs, and offer our condolences on your husband's passing. Please feel free to drop by or give us a call if there is anything we can do for you! Thank you, Walter's Automotive

August 20, 2015

Satisfied customer recently had my vehicle serviced and was very happy with quick work on my car. Brandon Monaco is always very helpful and gets me in and out quickly. More

by Blimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Gutierrez , Brandon Monaco
Aug 25, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, and that Brandon was able to assist you! We look forward to seeing you again when your car is ready for its next service. Please follow us on Yelp And Facebook for savings on your next visit. Sincerely, Walter's Automotive

August 10, 2015

Scheduled 'B' Service I brought in my S550 MB for it's scheduled 'B' service. Brandon Monaco was my Service Representative. Brandon far exceeded my expectations and I must More

by Rich O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 19, 2015 -

Walter's Mercedes-Benz of Riverside responded

Rich, thank you for sharing your excellent experience with Brandon! We're glad to hear he exceeded your expectations - something that our team aims to do for each of our customers. Don't forget to check us out on Facebook and Twitter for savings and more! Thank you, Walter's Automotive

August 07, 2015

Great service and friendly Brandon Monaco, This is not my first time working with Brandon Monaco. Everytime I came for service, he got to his point to get the work done as he w More

by Pspauline
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 19, 2015 -

Walter's Mercedes-Benz of Riverside responded

It is nice to hear that Brandon has put your mind at ease about getting your car serviced! Thank you for your review and we will see you next time! Don't forget to check us out on Facebook and Twitter for additional savings and updates! Thank you, Walter's Automotive

July 23, 2015

Excellent Service. We brought our 2013 GLK 350 in for service. Mark Interlicchin was our services adviser. I will recommend Walter's Mercedes Benz to all of my friend More

by tiger51
Recommend Dealer
Yes
Employees Worked With
Jul 24, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello Mr. & Mrs. Sanders! We are pleased to hear that your last service visit with us was extraordinary! Thank you so much for the review and all your future recommendations. Please give us a call should you need anything else. Also, do not forget to check us out on Facebook and Twitter for savings on your next service. Thank you, Walter's Automotive

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