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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,963 Reviews

2,963 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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December 31, 2015

Always great service Have never had less than fast, pleasant and courteous service here. Brandon Monaco is tops and really takes care of his clients. Scheduled appointme More

by MIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 05, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello Mia! Thanks for taking the time to share your feedback. We're so glad you have had nothing but great experiences with us, and that Brandon continues to make you feel well accommodated. We appreciate your confidence in the services we provide for your vehicle, and we look forward to seeing you again soon for your next service visit! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

December 30, 2015

1997 SL600 I have a 1997 SL600 which needed the 60000 mile service, Walters seems to be the only Mercedes dealership that knows what is required, handled my car More

by Md4jocs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amber in service, David Greene
Jan 05, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello Dianne! Thanks for taking the time to share your experience. We're happy to hear that David was able to instill such confidence in his work, and left you feeling like your car was in great hands while he was overseeing the required maintenance. We're glad to be able to help you keep your car in great condition! We look forward to seeing you again for your next service visit. Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

December 24, 2015

Great Customer Service I was provided outstanding service by David Greene. He helped get my car repaired quickly and accurately. He’s very knowledgeable in his work. Than More

by Sigala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 28, 2015 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that David has provided you with such excellent service, Sigala. We're glad that he took great care of you, and got your car back to you quickly and in fantastic shape. We hope to see you again in the future! Please be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

December 20, 2015

EXCELLENT SERVICE I was greeted by Alex Ramirez on my first visit for Service at Walter's and found him to be courteous, friendly and efficient. He was detailed in his More

by G.GERACI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2015 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that Alex extended such thorough and friendly service to you! We're glad you were kept well informed throughout your visit, and we look forward to seeing you again for your next service visit. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

December 18, 2015

Great service Brought my 2009 c250 in for service and my service advisor was David. He walked through every step and made it so easy. Went over previous services I' More

by Niki_S59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 21, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello, Niki! Thanks for sharing your experience. We're glad to hear that David made your service experience so great, and that he made sure that you were well informed about your vehicle's needs. We look forward to seeing you for your next service visit! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

December 16, 2015

2 best friends a girl could have! A single girl has to be careful of buying cars and getting them serviced. I have owned my e320 now for 15 years, and I only trust Walters for service. More

by Divinediva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady who provides loaner cars, David Greene
Dec 21, 2015 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that you continue to receive such excellent service with us, Divinediva! We're glad that David was able to take care of your car for you, and keep you comfortable and well informed throughout the whole process. We appreciate your loyalty over the years! Don't forget to check us out on Facebook and Twitter for savings and updates before your next service visit. Regards, Walter's Automotive

December 13, 2015

Too many diagnostic fees The service is really good rental car service is exceptional good friendly staff The only thing I don't like is They charge you for each additiona More

by Missy Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 16, 2015 -

Walter's Mercedes-Benz of Riverside responded

Missy, thank you for taking the time to share your feedback! We are so glad to hear that you are pleased by our staff and the services we provide. If you ever have any questions about pricing please ask one of our team while you are in the dealership and we would be happy to assist you. We look forward to serving you in the future! Thank you, Walter's Automotive

December 09, 2015

Good experience! My Service Rep. was Alex Ramirez, he was helpful, informative, and polite. It was a good experience and left me feeling I was in good hands! Thanks, More

by Chuck H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2015 -

Walter's Mercedes-Benz of Riverside responded

We're glad to hear that Alex offered you such great customer service, and that you felt well informed during your service visit, Chuck. We hope to see you again in the future! Please be sure to check us out on Facebook and Twitter for savings and updates. Regards, Walter's Automotive

December 04, 2015

Brandon Monaco and Walter's always take great care of us! We have recommended Walter's to many and will continue to do so. Brandon Monaco has assisted us several times. He is pleasant, efficient & professio More

by cjb1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco, Brandon Monaco
Dec 08, 2015 -

Walter's Mercedes-Benz of Riverside responded

It's wonderful to hear that you continue to receive great service at our dealership, cjb1953. Brandon does great work, and we love hearing that he extends that quality workmanship to you each time. We appreciate your recommendation, and hope to see you again soon. Don't forget to check us out on Twitter and Facebook for updates and savings. Regards, Walter's Automotive

December 04, 2015

Great mark took good are of us Mark was friendly and fast took good care of us we alway bring or Mercedes Benz cars to mark and he's alway taken good care of us More

by Sweetcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 08, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello, sweetcars! Thanks for your feedback. We're glad that Mark continues to extend wonderful service to you, and that you feel like you're in great hands each time you visit us. We look forward to seeing you again soon. Don't forget to check us out on Facebook and Twitter for savings and updates. Regards, Walter's Automotive

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