Walter's Mercedes-Benz of Riverside - Service Center

Always great service Have never had less than fast, pleasant and courteous service here. Brandon Monaco is tops and really takes care of his clients. Scheduled appointme Have never had less than fast, pleasant and courteous service here. Brandon Monaco is tops and really takes care of his clients. Scheduled appointments are always right on time and they are generous with loaner cars. Even with my older car, I am treated as an important client. All around, a class act. More

1997 SL600 I have a 1997 SL600 which needed the 60000 mile service, Walters seems to be the only Mercedes dealership that knows what is required, handled my car I have a 1997 SL600 which needed the 60000 mile service, Walters seems to be the only Mercedes dealership that knows what is required, handled my car with great care and David Greene was knowledgeable and great customer service. Thank you for being the Walters of old and I will definitely continue to service my car only at Walter's! A very satisfied customer. Dianne Elliott More

Great Customer Service I was provided outstanding service by David Greene. He helped get my car repaired quickly and accurately. He’s very knowledgeable in his work. Than I was provided outstanding service by David Greene. He helped get my car repaired quickly and accurately. He’s very knowledgeable in his work. Thanks again. More

EXCELLENT SERVICE I was greeted by Alex Ramirez on my first visit for Service at Walter's and found him to be courteous, friendly and efficient. He was detailed in his I was greeted by Alex Ramirez on my first visit for Service at Walter's and found him to be courteous, friendly and efficient. He was detailed in his explanation of services and reccomendations. I will look to request him on future visits.... More

Great service Brought my 2009 c250 in for service and my service advisor was David. He walked through every step and made it so easy. Went over previous services I' Brought my 2009 c250 in for service and my service advisor was David. He walked through every step and made it so easy. Went over previous services I've done and further ones I'll need. I was in and out in a hour. David is the reason why I'll bring my car to Walters again. Thank you More

2 best friends a girl could have! A single girl has to be careful of buying cars and getting them serviced. I have owned my e320 now for 15 years, and I only trust Walters for service. A single girl has to be careful of buying cars and getting them serviced. I have owned my e320 now for 15 years, and I only trust Walters for service. My elbow spilled water in my gear shifter, basically flooded it. To us lay people, my car would not go into gear. Feeling frustrated and really silly, I called Walters road service, 10 minutrd Josh was there, I was feeling stranded following my patient appointment. My service advisor David Greene. Was the man, you rock. I was kept up to date, provided a loaner car, all of my wuestions, and then some were answered. Two things this girl will not live without, my E20,and an amazing service team. Thank you to all who helped me! More

Too many diagnostic fees The service is really good rental car service is exceptional good friendly staff The only thing I don't like is They charge you for each additiona The service is really good rental car service is exceptional good friendly staff The only thing I don't like is They charge you for each additional diagnostics Example: If a check engine light is on that's one diagnostic fee If another check light is on that's another diagnostic fee You figure ? More

Good experience! My Service Rep. was Alex Ramirez, he was helpful, informative, and polite. It was a good experience and left me feeling I was in good hands! Thanks, My Service Rep. was Alex Ramirez, he was helpful, informative, and polite. It was a good experience and left me feeling I was in good hands! Thanks, Chuck Hille More

Brandon Monaco and Walter's always take great care of us! We have recommended Walter's to many and will continue to do so. Brandon Monaco has assisted us several times. He is pleasant, efficient & professio We have recommended Walter's to many and will continue to do so. Brandon Monaco has assisted us several times. He is pleasant, efficient & professional. Brandon keeps us informed as to service progress and delivers the vehicle in a timely manner. More

Great mark took good are of us Mark was friendly and fast took good care of us we alway bring or Mercedes Benz cars to mark and he's alway taken good care of us Mark was friendly and fast took good care of us we alway bring or Mercedes Benz cars to mark and he's alway taken good care of us More