Walter's Mercedes-Benz of Riverside - Service Center

Great job Last Minute Brake job, David Got The Job Done Quickly And Addressed My Concerns And Questions. They do a great Jon keeping you posted on the progress Last Minute Brake job, David Got The Job Done Quickly And Addressed My Concerns And Questions. They do a great Jon keeping you posted on the progress and I like paying on my phone before I pick up the car. More

Wonderful! David Greene was absolutely so helpful, this was my first time getting a service and he just helped me through the whole process making me more confid David Greene was absolutely so helpful, this was my first time getting a service and he just helped me through the whole process making me more confidante I made the right decision I made purchasing my Mercedes Benz Thank You!!! More

Excellent Service We had an impromptu stop at Walters Mercedes Benz due to a sensor light yesterday. Upon our arrival David Greene stepped up to get our car into servi We had an impromptu stop at Walters Mercedes Benz due to a sensor light yesterday. Upon our arrival David Greene stepped up to get our car into service nearly immediately. He arranged a loaner car and we were on our way in minutes. The repair only took a few hours and we were back on the road in our car before day's end. David and his team took care of us beyond our expectations, and all without an appointment. More

Very good customer service I called appointment to bring my car in because A/C was not blow the cold air, the gentleman oh the phone told me to bring in the same day. It took a I called appointment to bring my car in because A/C was not blow the cold air, the gentleman oh the phone told me to bring in the same day. It took about 2 weeks to fix my car but I got a loner car, during those time Hector Navarro keep me update every day. I would recommend this dealer to my friends & family for sure. Nicole More

Great Customer Service! I recently visited Walters Mercedes Benz for a "B" service and a detail. My service advisor was Brandon Monaco and he was very professional and provid I recently visited Walters Mercedes Benz for a "B" service and a detail. My service advisor was Brandon Monaco and he was very professional and provided me with great customer service. He represents Walters well and is an asset to the organization! More

Another Good Experience I brought my car for a tire change and again was help by Hector Navarro. And again was professional and explained to me the problem and how to avoid t I brought my car for a tire change and again was help by Hector Navarro. And again was professional and explained to me the problem and how to avoid the same in the future. While I was waiting I encountered Mr. Peter Tecson and He invited me to his table and even though it is still early for me to change or buy a new car gave me different & best options when I decide to buy in the future. It was very helpful and I know now what to do. You seldom get that kind of advice to a salesperson. More

"Great Service" I brought my car for a detailing job, David was very professional I had questions about some scratches on my car and he was able to give me the inform I brought my car for a detailing job, David was very professional I had questions about some scratches on my car and he was able to give me the information I needed, very happy with service! More

Excellent Service Someone had broken my window so I took in my car to Walter's MB to get it fixed. Mark Espinoza was great to deal with. Everything was smooth from when Someone had broken my window so I took in my car to Walter's MB to get it fixed. Mark Espinoza was great to deal with. Everything was smooth from when I dropped off my car and when I picked it up. Thank you Mark! More

Best service no matter what I always come to Walters no matter what I need. I came in with questions on service and my service guy Mark Espinoza helped with my question then gave I always come to Walters no matter what I need. I came in with questions on service and my service guy Mark Espinoza helped with my question then gave me advice about buying a car for my mom. The questions were not even about a Mercedes and I got the help I needed to get the best deal. Service is the best at Walters. More

Quick and polite I am very pleased with the customer service I got from mark in the service department. He was polite and he got my car done before the promised time. I am very pleased with the customer service I got from mark in the service department. He was polite and he got my car done before the promised time. I will go back next time thanks again. More