Walter's Mercedes-Benz of Riverside - Service Center

Great Service David Green was very professional and courteous. He provided updates through texts and phone calls. The total experience was excellent. I will defini David Green was very professional and courteous. He provided updates through texts and phone calls. The total experience was excellent. I will definitely continue servicing my car at Walter’s. More

Promt & Excellent Service Great experience again at Walter's Automotive when I took my car in for routine maintenance check. I was received in immediately, got the job started Great experience again at Walter's Automotive when I took my car in for routine maintenance check. I was received in immediately, got the job started right away. I got a few updates while waiting for the car in the reception room and in an hour, the work was done. Thanks so much again, Mark Espinoza for the excellent service, along with the folks that work with you. Keep up the good work. More

Excellent service! Car needed service, initially called another dealership but they weren't able to provide a loaner vehicle right away. Although Walter's Mercedes Benz Car needed service, initially called another dealership but they weren't able to provide a loaner vehicle right away. Although Walter's Mercedes Benz is farther, they were accommodating & much friendlier. Shout out to Brandon Monaco of Service Dept.! More

excellent service from Hector Navarro Brought my car in for Check Engine light , I was set up with a loaner car and I was kept up to date with how service was going and what was being do Brought my car in for Check Engine light , I was set up with a loaner car and I was kept up to date with how service was going and what was being done. Problem was taken care of quickly and I had my own car back within 2 days . I have always been very happy with my service from this dealership , as I have been coming here for many years. This is my 2nd time having Hector Navarro as my Service Contact and he has done a great job in both cases. More

Wonderful service. Excellent service experience with Ambar Mejia. She was thorough, courteous and informative. Very pleasant. I appreciated her knowledge about my vehicl Excellent service experience with Ambar Mejia. She was thorough, courteous and informative. Very pleasant. I appreciated her knowledge about my vehicle and its needs and explaining the work that was done. More

Performance Rating I am very satisfied with the aid that David Greene was able to give. His attitude was very kind and eager to assist me to get my problem with my vehic I am very satisfied with the aid that David Greene was able to give. His attitude was very kind and eager to assist me to get my problem with my vehicle fixed. Strongly recommend More

Great Experience, a properly ran business This dealership is far from me. I live in Glendale and work in Long Beach, I bought a family Sprinter Van from them. I was not forced to buy anything This dealership is far from me. I live in Glendale and work in Long Beach, I bought a family Sprinter Van from them. I was not forced to buy anything else like extended warranty etc. How I wish I purchased the extended warranty, I believe Walters will honor it If I purchased it, But in the 2 something years of owning the Van, and the times I went to the dealer, I do not have anything negative to comment, On the other hand, I recommend this dealership. If I buy another Mercedes I will buy it from them and get an extended warranty. Great people, great business. It is scary to think that I have to drive to riverside just to get my vehicle serviced. But they give me a beautiful loaner anyway every time I go. And I try to go there when the traffic is good. David Greene is the best, look for him at the mercedes service counter. If you are looking for a Sprinter Van, this is the best place in the greater LA to get it from. More

Great service! Alex Ramirez has been great service agent in Walter's Mercedez dealer. He has been always professional and giving timely updates regarding service sta Alex Ramirez has been great service agent in Walter's Mercedez dealer. He has been always professional and giving timely updates regarding service status. He has never asked any unnecessary service but always giving thorough explaining. He is a great asset in the dealer. Thanks for your help! Alex! More

Service with a smile JR Rodriguez is the service advisor you need to ask for at Walter's Mercedes Benz. He ensures you get the service or repairs you need and doesn't tell JR Rodriguez is the service advisor you need to ask for at Walter's Mercedes Benz. He ensures you get the service or repairs you need and doesn't tell try to sell you repairs you don't need. I will always go to Walter's and I will always ask for JR. More

Mr. Alex Ramirez is an excellent service adviser ever I met I impressed with care and service of Mr. Alex Ramirez during the service of my car MZB GL 450. I am so thankful to his care and service. I impressed with care and service of Mr. Alex Ramirez during the service of my car MZB GL 450. I am so thankful to his care and service. More