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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,924 Reviews

2,924 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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February 25, 2016

Excellent Service Experience and Professionalism It has been my pleasure in the past to have my service needs taken care of with Mark Interlicchia. His competency, professional manner and quality ser More

by Pat D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ambar Mejia
Mar 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Pat! It's wonderful to know that you have had such great experiences with us, and that Ambar was able to ensure that you continue to be well accommodated each time you come in to see us. We're so glad that she made you feel at ease throughout your service experience, and that her knowledge and expertise made you feel confident that your car was in great hands. We appreciate your business, and look forward to working with you again. Please be sure to check us out on Twitter and Facebook for updates and savings on your future visits! Regards, Walter's Automotive

February 24, 2016

Very Attentive I brought my vehicle in Saturday afternoon because of a flat tire, not aware if could be fixed right away or if I had to wait till Monday. Your Servi More

by mylife
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

We're pleased to hear that Alex was so accommodating, and made you feel at ease throughout the process of having your tire repaired! It's wonderful to know that it was a smooth process that was as inconvenient to you as possible. We hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

February 12, 2016

engine light is alarming My problem has resolved smoothly, I like the service and have confidence for their technique. David Greene was very helpful. courteous and friendly. h More

by Lemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 16, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Lemon! We're happy to hear that David was able to take care of your vehicle's service needs and make sure you felt at ease throughout the process. We appreciate your business, and hope to see you again for your next service visit. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

February 08, 2016

Professional! My visit was quick and thorough! I was very pleased with my service. The price was reduced because of a special of the month. I would recommend the More

by kayadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 09, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, kayadams! We're pleased to hear that your service experience was so pleasant, and that you were able to take advantage of our monthly promotion. We appreciate your business, and look forward to seeing you again for your next service visit! Please be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

February 05, 2016

Service-David Greene David Greene was very helpful and very professional. I will definitely do business with him again. Your dealership is great and all employees very hel More

by Williamjames1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello Williamjames1956! Thank you for taking the time to share your feedback with us. It's wonderful to hear that David was able to make your service experience so pleasant. We appreciate your business, and look forward to working with you again in the future! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

February 04, 2016

Impressive The staff at Walters is exceptional . Went in for their complimentary car wash and to schedule an appointment for a dent removal that would fit my sch More

by Timothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 05, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5 star rating, Timothy! It's great to hear that you were so well accommodated during your recent service visit. We're glad that David was able to take care of your repair so quickly, and could make sure you got your car back looking great. We appreciate your business, and hope to work with you again in the future! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

February 02, 2016

Vehicle repair I had great service. David was thorough and was quick in providing us with transportation while our car was getting repaired. David was a pleasure to More

by Pooch dawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that David was so efficient and accommodating to you during your latest service visit, Pooch Dawg! We're glad he was sensitive to your time and made sure you were able to carry on with your day while your car was being repaired. We appreciate your business, and hope to work with you again in the future. Please be sure to check us out on Facebook and Twitter for savings and updates! Regards, Walter's Automotive

February 01, 2016

Best customer service Brought my 2013 C250 in for service the other day, and David Greene went above and beyond to make sure I was taken care of after not having the best e More

by AntonioOrtega0331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick, David Greene
Feb 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that David was able to take your poor experience at another dealership, and turn things around for you, Antonio! We're so glad he made sure you had the best experience possible, and got your car taken care of. It's wonderful to know that all of your expectations were met, and that it was an overall pleasant process! We appreciate your feedback and look forward to working with you again in the future. Please be sure to check us out on Facebook and Twitter for savings and updates! Regards, Walter's Automotive

February 01, 2016

Excellent service Knowledgeable,handled themselves very well.I was treated with respect and kindness.they gave me a new car while my car was being serviced,thanks. More

by Atl234jj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Feb 02, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Atl234jj! We're happy to hear that you had such a great service experience, and that you were well accommodated throughout the process. It's so great to know that you felt like you and your car were in great hands! We appreciate your business, and hope to work with you again in the future. Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

February 01, 2016

Great experience David Greene was very professional and proactive in making sure that my benz will continue to run at its optimal. I will continue to have my car servi More

by Cargirl10000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great rating, Cargirl! We're pleased to hear that you had such a great service experience, and that David took such great care of your vehicle. We're glad you felt well accommodated, and like your car was in good hands! We appreciate your business and look forward to seeing you for your next service visit. Be sure to check us out on Twitter and Facebook for future savings and updates! Regards, Walter's Automotive

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