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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,963 Reviews

2,963 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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April 15, 2016

David Greene is the best! Helped me fix my car!!! I went in with a very big problem with my Smart Car. David was really straightforward about the costs and gave me different options to go forward. In More

by beatupsmartcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 19, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, beatupsmartcar! We're glad to hear that David was so helpful and informative, and was able to help you feel at ease through a difficult situation with your vehicle. It's wonderful to know that all of your questions and concerns were addressed, and that he was able to get your vehicle back into great shape! We appreciate your business and hope to see you again when your vehicle is ready for its next service. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

April 14, 2016

"Great service" Amber mejia was really helpful and took care of me I couldn't ask for better service it was a nice experience thank you for your service More

by Ortiz,adrian123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Apr 19, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Adrian! We're happy to hear that Ambar was so helpful and attentive, and made sure that you had a great service experience. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

April 13, 2016

Efficient and outstanding service Pleasantly surprise to get an immediate appointment for my regular service. I requested to have Alex Ramirez as my advisor, I met him on my very fir More

by ckimen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, ckimen! We're happy to hear that Alex met all of your needs and expectations and made sure that your SUV was well taken care of. It's great to know that you were well accommodated, and that it was such an overall pleasant experience. We appreciate your business and look forward to seeing you again for your next service visit! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

April 12, 2016

My experience with Mark Espinoso I have given this a rating an excellent because I was so fortunate to have gotten a kind and friendly respersenitive who worked with me and informed m More

by normia j bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
Apr 14, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the kind feedback, Normia! We're pleased to hear that Mark was so helpful and informative, and kept you updated on what was going on with your vehicle while you waited. It's wonderful to know that you felt well accommodated and at ease with the information that he provided. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

April 12, 2016

Excellent experience- great service advisor David Greene First time for our CLA 250 to go in for annual service- and the entire experience, from making the appointment, dropping the car off, and picking it u More

by Riverside Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 14, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Scott! It's great to hear that David was so helpful and attentive, and made sure that your experience with us was excellent from start to finish. We're glad all of your needs and expectations were met! We appreciate your business and hope to see you again next time your vehicle is ready for service. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

April 11, 2016

Great Service Ambar, was extremely detailed and helpful, I had purchased a used Mercedes and wanted to have it checked over for any issues, She thoroughly reviewed More

by William M. Soqui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that Ambar was able to make your service experience so pleasant, William! We're glad she made sure your car was in great shape, and gave you peace of mind about your new vehicle. We appreciate your business and look forward to assisting you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

April 10, 2016

Hector Navvaro was very helpful and nice explaned everything from day one for so may years that i have been here.has always had a very good experience.and will recommend.Walters to anyone without hesitation.Keep More

by sherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Navarro, Hector Navarro
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Sherine. We're so glad to hear that Hector has continuously extended such excellent customer care to you, and made you feel well accommodated each time you've come in. We appreciate your recommendation and look forward to assisting you again in the future! Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

April 10, 2016

Amazing service I had a great experience with David. He's very knowledgeable to the questions and concerns I had with my vehicle. He's the reason why I'd come back to More

by Sigala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Sigala! It's wonderful to hear that David was able to answer all of your questions and made sure that you were well accommodated throughout your service experience. We're glad he continues to make your service experiences so pleasant! We appreciate your business and look forward to assisting you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

April 09, 2016

Rapid, easy safety recall fix Car was in for xxx recall fix. I made appointment. Check-in was quick and the repair finished in under the estimated time. Car was returned washed More

by Douglas C Kinzle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Douglas! It's wonderful to know that you had such a pleasant experience, and that David was able to get your car in and out quickly. We're glad you got it back looking fresh and clean! We appreciate your business and look forward to assisting you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

April 09, 2016

Great service Alex always makes my service quick and easy, always makes sure I know what's going on with my vehicle and keeps it running like a Mercedes! More

by Hojack20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 12, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's wonderful to hear that Alex is always able to make your service experiences so quick and efficient, and makes sure that you're well informed on your vehicle's needs. We appreciate your business and look forward to assisting you on your next service visit! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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