Walter's Mercedes-Benz of Riverside - Service Center

Great Customer Service! I recently visited Walters Mercedes Benz for a "B" service and a detail. My service advisor was Brandon Monaco and he was very professional and provid I recently visited Walters Mercedes Benz for a "B" service and a detail. My service advisor was Brandon Monaco and he was very professional and provided me with great customer service. He represents Walters well and is an asset to the organization! More

Another Good Experience I brought my car for a tire change and again was help by Hector Navarro. And again was professional and explained to me the problem and how to avoid t I brought my car for a tire change and again was help by Hector Navarro. And again was professional and explained to me the problem and how to avoid the same in the future. While I was waiting I encountered Mr. Peter Tecson and He invited me to his table and even though it is still early for me to change or buy a new car gave me different & best options when I decide to buy in the future. It was very helpful and I know now what to do. You seldom get that kind of advice to a salesperson. More

"Great Service" I brought my car for a detailing job, David was very professional I had questions about some scratches on my car and he was able to give me the inform I brought my car for a detailing job, David was very professional I had questions about some scratches on my car and he was able to give me the information I needed, very happy with service! More

Excellent Service Someone had broken my window so I took in my car to Walter's MB to get it fixed. Mark Espinoza was great to deal with. Everything was smooth from when Someone had broken my window so I took in my car to Walter's MB to get it fixed. Mark Espinoza was great to deal with. Everything was smooth from when I dropped off my car and when I picked it up. Thank you Mark! More

Best service no matter what I always come to Walters no matter what I need. I came in with questions on service and my service guy Mark Espinoza helped with my question then gave I always come to Walters no matter what I need. I came in with questions on service and my service guy Mark Espinoza helped with my question then gave me advice about buying a car for my mom. The questions were not even about a Mercedes and I got the help I needed to get the best deal. Service is the best at Walters. More

Quick and polite I am very pleased with the customer service I got from mark in the service department. He was polite and he got my car done before the promised time. I am very pleased with the customer service I got from mark in the service department. He was polite and he got my car done before the promised time. I will go back next time thanks again. More

Always The Best Service I appreciate the attention to customer service that I receive at Walter's. Mark Espinoza always helps to make sure my experience at the dealership is I appreciate the attention to customer service that I receive at Walter's. Mark Espinoza always helps to make sure my experience at the dealership is a pleasant one. The services rendered to my vehicle are always quick and accurate. Thanks Mark! I will be back! More

Excellent service I came in for service during the week (without an appointment) and was greeted AmBar Mejia. She will be my go to service adviser as she made me feel I came in for service during the week (without an appointment) and was greeted AmBar Mejia. She will be my go to service adviser as she made me feel very welcomed and was not pushy. She was very friendly and knowledgable about the service I needed for my car (GLK 350). I would recommend her to my friends and family. More

Great service! I brought my SUV in with an elusive problem. David understood the problem and dove in. He set me up wth a loaner car and got the Head Technician to te I brought my SUV in with an elusive problem. David understood the problem and dove in. He set me up wth a loaner car and got the Head Technician to test drive the car and try to replicate the issue. They were very thorough and tireless. All in all, David went above and beyond to try to remedy the problem. Well done! More

Great Service Advisor I just have my new CLA250 service and I my service advisor was Mr. Hector Navarro. He is very helpful, professional, and very knowledgeable. Your deal I just have my new CLA250 service and I my service advisor was Mr. Hector Navarro. He is very helpful, professional, and very knowledgeable. Your dealership is lucky to have him. Thanks. More