Walter's Mercedes-Benz of Riverside - Service Center

Service Mercedes CLA David Greene was extreemly helpful and accomodating. He helped me with a rental car to go to the Gallaria Mall in Riverside to make a return on so David Greene was extreemly helpful and accomodating. He helped me with a rental car to go to the Gallaria Mall in Riverside to make a return on something previously bought. The car was even done earlier than promised. More

LUVVV WALTER'S MB DEALERSHIP !!! I absolutely LUVVV Walter's MB. I always wait for my 2009 E350 AMG MB, whenever I have service performed. Everything is TOP NOTCH. Mr. David Gree I absolutely LUVVV Walter's MB. I always wait for my 2009 E350 AMG MB, whenever I have service performed. Everything is TOP NOTCH. Mr. David Greene is my service adviser , and I could not have asked for anyone as nice and more knowledgable than he is, He keeps me informed on all aspects of my visit . My vehicle performs perfectly 100% of the time . MERCEDES BENZ is the ONLY VEHICLES I own , and I also have a 1984 300D Turbo Diesel . Thanks to David and all the employees at this GREAT COMPANY , i have peace of mind knowing I can count on my Wonderful Mercedes Benz Vehicles , They are BEAUTIFUL . More

Quick job done right My car was taken in for service & on time of my appointment and all my questions were answered by Mr. Alex Ramirez. He kept in touch with me via txt, My car was taken in for service & on time of my appointment and all my questions were answered by Mr. Alex Ramirez. He kept in touch with me via txt, he gave me an aproximation of when work would be done & he was once again on time. I'm very appreciative & satisfied with the good work done on my C300 (2009). More

EXCELLENT CUSTOMER SERVICE BRANDON MONACO has been my service representative for few months. He is exceptionally professional, kind, courteous , patient and walk me through from BRANDON MONACO has been my service representative for few months. He is exceptionally professional, kind, courteous , patient and walk me through from time to time with the latest updates on my car that was serviced-Mercedez Benz ML 320 (2002).He gave me a new car loaner during that time also. He responds quickly to my call and answers questions with respect and always carry it with laughter ---fun to talk too and I feel confident since it was a smooth process on the whole thing as if I am part of the family in Walters Mercedez. I always will choose him as my service representative all the time!!!I am extremely satisfied with his OUTSTANDING CUSTOMER SERVICE!!!! Way to go BRANDON!!! He deserves to be recognized and I commend him for that!!! Nora B. in Jurupa Valley, Ca. 91752 More

JR is the best service advisor! We missed the opportunity to send in a survey for JR. He is so kind and proactive that we wanted to make sure he was properly recognized for his servi We missed the opportunity to send in a survey for JR. He is so kind and proactive that we wanted to make sure he was properly recognized for his service. Thank you JR! Also, Rick is our sales rep. He is beyond great! More

Service Excellence Mark Espinosa has been my service advisor since moving service to Walter's. He has always been polite, to the point and understanding as well as know Mark Espinosa has been my service advisor since moving service to Walter's. He has always been polite, to the point and understanding as well as knowledgeable regarding the service to my MB. More

Great job Last Minute Brake job, David Got The Job Done Quickly And Addressed My Concerns And Questions. They do a great Jon keeping you posted on the progress Last Minute Brake job, David Got The Job Done Quickly And Addressed My Concerns And Questions. They do a great Jon keeping you posted on the progress and I like paying on my phone before I pick up the car. More

Wonderful! David Greene was absolutely so helpful, this was my first time getting a service and he just helped me through the whole process making me more confid David Greene was absolutely so helpful, this was my first time getting a service and he just helped me through the whole process making me more confidante I made the right decision I made purchasing my Mercedes Benz Thank You!!! More

Excellent Service We had an impromptu stop at Walters Mercedes Benz due to a sensor light yesterday. Upon our arrival David Greene stepped up to get our car into servi We had an impromptu stop at Walters Mercedes Benz due to a sensor light yesterday. Upon our arrival David Greene stepped up to get our car into service nearly immediately. He arranged a loaner car and we were on our way in minutes. The repair only took a few hours and we were back on the road in our car before day's end. David and his team took care of us beyond our expectations, and all without an appointment. More

Very good customer service I called appointment to bring my car in because A/C was not blow the cold air, the gentleman oh the phone told me to bring in the same day. It took a I called appointment to bring my car in because A/C was not blow the cold air, the gentleman oh the phone told me to bring in the same day. It took about 2 weeks to fix my car but I got a loner car, during those time Hector Navarro keep me update every day. I would recommend this dealer to my friends & family for sure. Nicole More