Walter's Mercedes-Benz of Riverside - Service Center

Jackie is the best I didn't even come in to buy a car and this wonderful salesperson started talking to me about my older car. I just fell in love with her. Well, long I didn't even come in to buy a car and this wonderful salesperson started talking to me about my older car. I just fell in love with her. Well, long story short, I drove out in a new car a couple of hours later and didn't have to deal with repairs of my older car again. Jacqueline Nasser is a wonderful person and my new friend. Thanks Jackie, you've truly become a blessed addition to my life. More

Great service!! I took my car in to be serviced and I would like to mention my service manager Mark Espinoza. He has always treated my husband and I with great servic I took my car in to be serviced and I would like to mention my service manager Mark Espinoza. He has always treated my husband and I with great service. A very professional young man. Any problems we might have we know we can count on him to help get it taken care of. More

The service was excellent! Mr. Green was very helpfully when I took my car in for service. He kept in touch with me regarding the car. He was very helpful and professional. I de Mr. Green was very helpfully when I took my car in for service. He kept in touch with me regarding the car. He was very helpful and professional. I definitely recommend this dealer to friends and family. More

Very Professional and Excellent Service J.R. Rodriquez and Mark Interlicchia were amazing. They rolled out the Red carpet and treated me very professional and delevered excellent service fro J.R. Rodriquez and Mark Interlicchia were amazing. They rolled out the Red carpet and treated me very professional and delevered excellent service from driving into service and driving out of service. JR kept me well informed about my car every step of the way keeping me well informed ont the status of my car. Truly Excellent service for being a Smart car owner I was treated as if I was a S Class Owner. More

My E350 service Mark is awesome, fixed my car ad now it drive like new. I will recommend this service center to all my friends n family. ?????? awesome Mark is awesome, fixed my car ad now it drive like new. I will recommend this service center to all my friends n family. ?????? awesome More

Always good at Walter's I take my SLK350 to Walter's for all service. Mark Espinoza is my service advisor and always handles the process expeditiously and professionally. O I take my SLK350 to Walter's for all service. Mark Espinoza is my service advisor and always handles the process expeditiously and professionally. Only mistake I made was not buying my Metcedes from Walter's in the first place but live and learn. Now I won't consider going anywhere else. More

Always Excellent The service center at Walter's MB always does an excellent job of taking care of us. My 2010 Smart gets the same attention as any other vehicle, and s The service center at Walter's MB always does an excellent job of taking care of us. My 2010 Smart gets the same attention as any other vehicle, and so do we as the owners. I've worked with several service representatives over the past five years and have always had an excellent experience. Most recently, I received exemplary service from JR Rodriguez. More

Always helpful and friendly. Brandon was very curious and helpful. He made me aware of what work was being performed and what the cost could be and the time it would take to perfo Brandon was very curious and helpful. He made me aware of what work was being performed and what the cost could be and the time it would take to perform the service. More

Excellent service by David Greene We brought our 2016 SSAgile Mercedes Roadtrek for service and received great service. The support system provided by David Greene was outstanding; We brought our 2016 SSAgile Mercedes Roadtrek for service and received great service. The support system provided by David Greene was outstanding; shuttle service and efficient updates on the status of our vehicle. We will definitely use Walters Mercedes again for our Agile and other Mercedes vehicle. We highly recommend Walters Mercedes for the best service for your Mercedes. More

Reviewing The Service Advisor Brandon Monaco was an excellent Service Advisor. I had several concerns that were important to me but felt they may not be taken seriously by a Servic Brandon Monaco was an excellent Service Advisor. I had several concerns that were important to me but felt they may not be taken seriously by a Service Advisor. He listened attentively and wrote down each of my concerns. He read them back to me to make sure that the issues were what I was concerned about. He addressed each one, found me to discuss other concerns they had found during the service, and corrected all of the issues that needed to be corrected. I was VERY PLEASED! More