Walter's Mercedes-Benz of Riverside - Service Center

Amazing customer service I dealt with JR in service for my S class. The service was top notch I cannot say enough good things about his work ethics. Very hard to find these da I dealt with JR in service for my S class. The service was top notch I cannot say enough good things about his work ethics. Very hard to find these days. Thank You JR More

Service and repair The young man, Brandon Monaco , is good. The service was done in the time he promised. Overall your dealer service department did a great job. The young man, Brandon Monaco , is good. The service was done in the time he promised. Overall your dealer service department did a great job. More

Efficient Routine Service I brought my vehicle in for a routine service. Service was handled efficiently, and I was provided with a loaner, as I had requested. Return and ch I brought my vehicle in for a routine service. Service was handled efficiently, and I was provided with a loaner, as I had requested. Return and checkout was also handled smoothly. More

Recent service Brought my car to Walter's for recent service. My car is older but service people have kept it running smoothly. Loaner car provided as requested. Che Brought my car to Walter's for recent service. My car is older but service people have kept it running smoothly. Loaner car provided as requested. Check in and check out fast and easy. Thank you AlexRamirez! More

Visiting Friends Brought my vehicle for windshield replacement, and the excellent customer service provided by Rodney Carry, made us feel like dealing with a long time Brought my vehicle for windshield replacement, and the excellent customer service provided by Rodney Carry, made us feel like dealing with a long time friend.. keep up the good work Friend!!!!! More

Excellent Customer Service! My visit was very enjoyable! I was treated with respect and not just another number coming into the door. My service advisor was Alex Ramirez and he t My visit was very enjoyable! I was treated with respect and not just another number coming into the door. My service advisor was Alex Ramirez and he treated me like I was his one and only customer. Up until now going to a dealership was scary, but with Alex walking me through step by step he made the service to my vehicle informative and easy. Thanks Alex! More

David Greene...Amazing Service David Greene was awesome! I went in to get an oil change and my vehicle serviced, we were in and out of there within an hour. He gave me a detail stat David Greene was awesome! I went in to get an oil change and my vehicle serviced, we were in and out of there within an hour. He gave me a detail status update on my GLK. I recently switched from Lexus to Mercedes, and I couldn't be happier. I will definitely bring my vehicle here for future needs. More

A service due Very kind and good customer service. Kept me updated on service via texts. Liked convience of Walters giving me a rental, and always a Mercedes😊 Very kind and good customer service. Kept me updated on service via texts. Liked convience of Walters giving me a rental, and always a Mercedes😊 More

Great Service at Walters We have selected Bramdon Monaco for our service with our last and current Meecedes. He is professional, very knowledgeable and has excellent customer We have selected Bramdon Monaco for our service with our last and current Meecedes. He is professional, very knowledgeable and has excellent customer service skills which is very rare in today's climate where everything is outsourced. Quick updates and love the text feature. Well done Beandon! More

Just no issues! Fast, reliable and efficient Service appointment requested thinking that the wait was going to be a couple of days! Surprise I was able to set the time and day of service and was Service appointment requested thinking that the wait was going to be a couple of days! Surprise I was able to set the time and day of service and was greatly accommodated with my request. Service was excellent and speedy. Did not notice any vehicle owner upset or un friendly, this speaks highly of the service Walters MB provides its customers. More