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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,986 Reviews

2,986 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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September 23, 2016

Best in the West David is going above and beyond to recommend different services to keep my vehicle running smoothly. He is A one in my book. Thank you David More

by bowlergal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks bowlergal! We're pleased to hear that David has been so helpful and attentive to you and your vehicle's service needs, and it's great to know that you are so confident in the advice and information that he extends to you. We appreciate the opportunity to help you keep your vehicle in great shape, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 20, 2016

Ambar Mejia Amber took the time to explain every aspect of the service performed on my vehicle. Amber was swift and professional and got me in and out in less tha More

by Cue111
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Sep 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Cue! We're happy to hear that you have had such a pleasant experience with Ambar, and that she was so informative and accommodating to you throughout the process. It's wonderful to know that she made sure to take her time to make you aware of your vehicle's service needs, while also keeping the service visit quick and efficient for you. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 20, 2016

Excellent service Vehicle is always ready when stated. Car is always returned clean. Service is excellent and staff is great. This is the place to take your Mercedes Be More

by The Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback! We're happy to hear that you continue to have such excellent service experiences with us, and that your car is always so well taken care of. It's wonderful to know that you get it back in great shape and looking fresh and clean every time! We appreciate your business and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 20, 2016

TPUpland My regular service advisor was out on my recent visit to Walter's! David Greene was the service advisor on this visit! I would definitely recommend hi More

by TPUpland
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Rosas, David Greene
Sep 21, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, TPUpland! We're so pleased to hear that David was able to make sure that your latest service experience was just as great as your previous ones, and could make you feel confident in the work that he provided in your regular service advisor's absence. We appreciate your recommendation and look forward to working with you again in the future! Don't forget to check us out on Twitter and Facebook for savings, updates, and More. Regards, Walter's Automotive

September 17, 2016

Car Service The Walters Automotive Service Department is the best. They are always very pleasant and friendly. They make the process so easy. Thank you so much t More

by K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, KM! We're happy to hear that you have had such excellent service experiences, and that JR always makes sure that your car is well taken care of. We appreciate your business, and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

September 14, 2016

Happy customer Fantastic service! I was very pleased with experience at Walter's. Jr. Rodriguez was my service advisor and he went above and beyond to make sure the More

by Teresa222
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Teresa! We're happy to hear that you had such a great experience with JR, and that he was able to make sure that your Sprinter was thoroughly and efficiently taken care of. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 09, 2016

Always great service I don't normally write reviews(negative or positive) but felt the premium treatment I received while waiting for my service was beyond expectations! T More

by Maltin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Sep 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Maltin! We're happy to hear that you had such a great experience with David, and that he made sure that you were well accommodated from start to finish. It's wonderful to know that all of your needs and expectations were met, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 09, 2016

Service Experience After a 33 mile drive in some slow freeway traffic, I arrived before my 9:30am appointment. I was greeted promptly by David Green for my first year o More

by BL
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, BL! We're so pleased to hear that you had such an excellent service experience, and that David was able to ensure that you were well accommodated while your car was worked on. It's wonderful to know that it was a quick and efficient process! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 06, 2016

Excellent Service I went to Walter's Automotive for car inspection, The staff, Brandon Monaco is friendly and always willing to help. I appreciate for his best and har More

by Naecha
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 07, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Naecha! We're happy to hear that Brandon was so helpful and attentive, and made sure your car was thoroughly and efficiently inspected. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 06, 2016

Always Great Service I don't normally write reviews(negative or positive) but felt the premium treatment I received while waiting for my service was beyond expectations! More

by Mercedesguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, and for taking the time to share your experience, Mercedesguy! We're glad to hear that David was so helpful and attentive, and made sure you were well accommodated. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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