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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,963 Reviews

2,963 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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September 20, 2016

Ambar Mejia Amber took the time to explain every aspect of the service performed on my vehicle. Amber was swift and professional and got me in and out in less tha More

by Cue111
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Sep 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Cue! We're happy to hear that you have had such a pleasant experience with Ambar, and that she was so informative and accommodating to you throughout the process. It's wonderful to know that she made sure to take her time to make you aware of your vehicle's service needs, while also keeping the service visit quick and efficient for you. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 17, 2016

Car Service The Walters Automotive Service Department is the best. They are always very pleasant and friendly. They make the process so easy. Thank you so much t More

by K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, KM! We're happy to hear that you have had such excellent service experiences, and that JR always makes sure that your car is well taken care of. We appreciate your business, and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

September 14, 2016

Happy customer Fantastic service! I was very pleased with experience at Walter's. Jr. Rodriguez was my service advisor and he went above and beyond to make sure the More

by Teresa222
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Teresa! We're happy to hear that you had such a great experience with JR, and that he was able to make sure that your Sprinter was thoroughly and efficiently taken care of. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 09, 2016

Always great service I don't normally write reviews(negative or positive) but felt the premium treatment I received while waiting for my service was beyond expectations! T More

by Maltin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Sep 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Maltin! We're happy to hear that you had such a great experience with David, and that he made sure that you were well accommodated from start to finish. It's wonderful to know that all of your needs and expectations were met, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 09, 2016

Service Experience After a 33 mile drive in some slow freeway traffic, I arrived before my 9:30am appointment. I was greeted promptly by David Green for my first year o More

by BL
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 13, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, BL! We're so pleased to hear that you had such an excellent service experience, and that David was able to ensure that you were well accommodated while your car was worked on. It's wonderful to know that it was a quick and efficient process! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 06, 2016

Excellent Service I went to Walter's Automotive for car inspection, The staff, Brandon Monaco is friendly and always willing to help. I appreciate for his best and har More

by Naecha
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 07, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Naecha! We're happy to hear that Brandon was so helpful and attentive, and made sure your car was thoroughly and efficiently inspected. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 06, 2016

Always Great Service I don't normally write reviews(negative or positive) but felt the premium treatment I received while waiting for my service was beyond expectations! More

by Mercedesguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, and for taking the time to share your experience, Mercedesguy! We're glad to hear that David was so helpful and attentive, and made sure you were well accommodated. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 01, 2016

Amazing customer service I dealt with JR in service for my S class. The service was top notch I cannot say enough good things about his work ethics. Very hard to find these da More

by Patriotswin1880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating! We're happy to hear that JR was so helpful and attentive throughout your service experience, and made sure your car was well taken care of. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

August 30, 2016

Service and repair The young man, Brandon Monaco , is good. The service was done in the time he promised. Overall your dealer service department did a great job. More

by 123cpp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 01, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, 123cpp! We're happy to hear that Brandon was so helpful and attentive, and made sure you and your car were well taken care of. It's wonderful to know that it was a quick and efficient process, and we hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

August 28, 2016

Efficient Routine Service I brought my vehicle in for a routine service. Service was handled efficiently, and I was provided with a loaner, as I had requested. Return and ch More

by Lawrence Lichtmann
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 30, 2016 -

Walter's Mercedes-Benz of Riverside responded

We're happy to hear that you had a pleasant, accommodating experience, Lawrence. It's great to know that everything was handled efficiently, and that it was an overall hassle-free process for you. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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