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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,963 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,963 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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October 08, 2016
Excellent Customer Service and Service and Appreciation I've been a customer of Walters a little over 3+yrs , I've dealt with Mark Interlicchia, Assistant Service Manager during this time, he has had our ve I've been a customer of Walters a little over 3+yrs , I've dealt with Mark Interlicchia, Assistant Service Manager during this time, he has had our vehicle repaired in a timely manner and all repairs are properly done, and it is to our satisfaction, and he is thorough in describing what's has been done and is about to be done and in doing so the vehicles has always been washed and ready when we arrive, The level of service is always exceptional.... Thanks Mark Interliccia More
by Patricia DeHaven -Pena
Employees Worked With
October 07, 2016
Good Service My service adviser David Green was very prompt and attentive. He was understood my issues and made sure that they were resolved. Thanks - C.H. My service adviser David Green was very prompt and attentive. He was understood my issues and made sure that they were resolved. Thanks - C.H. More
by clarence hogan
Employees Worked With
David Greene
October 03, 2016
A+++ in Professionalism David Greene was not the Service Advisor that I normally deal with, and even when I made reference of that, he treated me as if I were. Thank you Walt David Greene was not the Service Advisor that I normally deal with, and even when I made reference of that, he treated me as if I were. Thank you Walters, for employing the BEST!!! It truly makes a difference on future business transactions. I would definitely request David again to meet my service needs. More
by Kngdmeyz
Employees Worked With
David Greene
September 30, 2016
Updated at every step! JR Rodriguez was very helpful with every step of the way, he is always on top of everything! Great service advisor, always updates on the status and e JR Rodriguez was very helpful with every step of the way, he is always on top of everything! Great service advisor, always updates on the status and expedites the service. More
by Tiffany1991
Employees Worked With
September 25, 2016
Vehicle Service David Greene was on top of my service and times frames for my car to be done from the inception of me dropping off the vehicle to me picking it up... David Greene was on top of my service and times frames for my car to be done from the inception of me dropping off the vehicle to me picking it up... I had several different things serviced with different areas of work ie detailing the vehicle my A service as well as the transmission work all took time and David was excellent all the way thru. I am thankful he worked with me. Thanks David!!! More
by pesky
Employees Worked With
September 23, 2016
Great service and staff I had my 2007 E 350 towed here because it died on the freeway. I was prepared to spend over $1000 to get the problem fixed; Brandon Monaco (my service I had my 2007 E 350 towed here because it died on the freeway. I was prepared to spend over $1000 to get the problem fixed; Brandon Monaco (my service representative) took great care of me and discovered the gas tank replacement was covered by Mercedes Benz and they covered the $2700 cost of the repair even though my car is 9 years old. Thank you Brandon and Walter's Mercedes for the great care. I will be a customer for ever. More
by Shahin
Employees Worked With
Brandon Monaco
September 23, 2016
Excellent service!! Yes! I would definitely recommend a friend or a family member great dealership and staff. My wife is very happy with her new GLC 300 Mercedes, thank y Yes! I would definitely recommend a friend or a family member great dealership and staff. My wife is very happy with her new GLC 300 Mercedes, thank you! More
by Amartinez@1969
Employees Worked With
Andrew Wagner, David Greene
September 23, 2016
Best in the West David is going above and beyond to recommend different services to keep my vehicle running smoothly. He is A one in my book. Thank you David David is going above and beyond to recommend different services to keep my vehicle running smoothly. He is A one in my book. Thank you David More
by bowlergal
Employees Worked With
David Greene
September 20, 2016
Excellent service Vehicle is always ready when stated. Car is always returned clean. Service is excellent and staff is great. This is the place to take your Mercedes Be Vehicle is always ready when stated. Car is always returned clean. Service is excellent and staff is great. This is the place to take your Mercedes Benz for all services. More
by The Benz
Employees Worked With
David Greene
September 20, 2016
TPUpland My regular service advisor was out on my recent visit to Walter's! David Greene was the service advisor on this visit! I would definitely recommend hi My regular service advisor was out on my recent visit to Walter's! David Greene was the service advisor on this visit! I would definitely recommend him as a service advisor to use, if my service advisor ever leaves I would use David! More
by TPUpland
