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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,994 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,994 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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December 02, 2016
Great service! Expensive Tires David Greene did a great job in handling my B service. He was knowledgeable and the car was ready when he said it would be and he kept me in the loop David Greene did a great job in handling my B service. He was knowledgeable and the car was ready when he said it would be and he kept me in the loop on the service progress. Will return again for the service. Only negative on this dealer, as with all dealers, set of 2 tires were over $600 and the exact same tires as are on the car at tire shops nearby were $600 for all 4. David had no control over pricing but I will not give this dealer my tire business at 2x the rate from local tire shops. More
by CP
Employees Worked With
David Greene
December 01, 2016
Excellent It has been a pleasure to work with Alex Byron ,he took care of my car and calls me for any new update. He is a very professional service writer . My It has been a pleasure to work with Alex Byron ,he took care of my car and calls me for any new update. He is a very professional service writer . My next service I will definitely ask for him. More
by Cal Takkouche
Employees Worked With
Alex Byron
December 01, 2016
EXCELLENT SERVICE EXPERIENCE We took my wife's C300 in for it's 20,000 B service and waited while it was completed in the stated time. Thanks JR Rodriguez for your always excellen We took my wife's C300 in for it's 20,000 B service and waited while it was completed in the stated time. Thanks JR Rodriguez for your always excellent and friendly service. More
by David Hughes
Employees Worked With
December 01, 2016
"GREAT SERVICE" From the time we start the process of my service Alex Byron took great care of my needs and requirements to get my E500 back on the road. Thanks Walte From the time we start the process of my service Alex Byron took great care of my needs and requirements to get my E500 back on the road. Thanks Walter's Mercedes Benz and Alex Byron. More
by Steve White
Employees Worked With
Josh, Service Tech., Alex Byron, Estevan Alvarez
November 30, 2016
Brought my car in for a checkup. Alex Rameriz was very professional and helpful when I brought my car in to be checked. He was very friendly and I felt very comfortable talking with Alex Rameriz was very professional and helpful when I brought my car in to be checked. He was very friendly and I felt very comfortable talking with him. He took all my information and said my car would be checked over thoroughly and would let us know if they found anything that needed to be done. He even took me back while the car was on the rack to talk to the person who was checking it over so I would understand everything. He seems very dedicated to his job and making sure you are happy with the results. Barbara McGranahan More
by Barbara123
Employees Worked With
November 30, 2016
Excellence at its best The service experience it's always great the personal attention you get from the service personnel is the best Maer Interlicchia is a very helpful and The service experience it's always great the personal attention you get from the service personnel is the best Maer Interlicchia is a very helpful and sincere person More
by oscgut52
Employees Worked With
November 29, 2016
Premium Service Thank You Rodney Carry for providing me with Premium Customer service end to end. I appreciate you welcoming me to the dealer, reviewing and resolving Thank You Rodney Carry for providing me with Premium Customer service end to end. I appreciate you welcoming me to the dealer, reviewing and resolving my car issue. The hour drive was well worth it! More
by Yllen_Cast
Employees Worked With
Rod Carry
November 27, 2016
A++++ Service continually !!!! My apologies for the late post,. David Greene - is one of the two Service Advisors that I request each time I've needed a Service on my car, and his My apologies for the late post,. David Greene - is one of the two Service Advisors that I request each time I've needed a Service on my car, and his outstanding work ethic and professionalism has gained him the top spot in my book.. When I arrived, He greeted me as if I were his only appointment that day ~ he was hands on from start to finish. He made certain that all on my concerns were met, and it's this kind of attention that keeps me coming back to Walter's... Thanks David for making sure I have a great experience every time... Blessings to you my friend🙏🏿 More
by Kngdmeyz
Employees Worked With
David Greene
November 27, 2016
Thanks to Alex Ramirez Mr. Alex Ramirez was very helpfull. Also excellent person to do business with. Mr. Ramirez treat me with respact from the time I went to his office, u Mr. Alex Ramirez was very helpfull. Also excellent person to do business with. Mr. Ramirez treat me with respact from the time I went to his office, untill my car services finished. Keep up the good work Thank you. More
by MB E550
Employees Worked With
November 26, 2016
S600 Oil level readout problem Everyone was very helpful in solving an oil level readout problem with my 2016 S600. Alex Byron was very calm and precise transmitting the problem to Everyone was very helpful in solving an oil level readout problem with my 2016 S600. Alex Byron was very calm and precise transmitting the problem to me and the process in which the issues were to be solved. He answered my calls promptly, when I needed info regarding the evolving situations. Thanks, Alex More
by Sigma7
Employees Worked With
Alex Byron
