Walter's Mercedes-Benz of Riverside - Service Center

Welcome to my family This been the most amazing experience I had on a dealership for the service department i took my car a couple times and I was supposed to be upset for This been the most amazing experience I had on a dealership for the service department i took my car a couple times and I was supposed to be upset for the car not been working as is suppose but JR RODRIGUEZ always manage a way to send me home happy. I'm very happy with the service that this amazing person provides I been in different MB dealers and no one make me feel like home thanks you for been there for us More

Outstanding Service David was so helpful not only in providing excellent maintenance on our vehicle, but also in follow-up and accommodating our time schedule. We felt c David was so helpful not only in providing excellent maintenance on our vehicle, but also in follow-up and accommodating our time schedule. We felt confident in the service because of David.. More

Awesome Thank you Mark Interlicchia for your quick and awesome service, you are very knowledgeable about the situation and you knew just what to do the new k Thank you Mark Interlicchia for your quick and awesome service, you are very knowledgeable about the situation and you knew just what to do the new key fix the problem. More

Pamela Peterson Very Satisfied Brandon Monaco is my service advisor. He is very informative and explains all the needs of my vehicle service intervals. He is extremely pleasant an Brandon Monaco is my service advisor. He is very informative and explains all the needs of my vehicle service intervals. He is extremely pleasant and helpful. More

Alex Ramirez my go to service advisor! I was having trouble with my radio.. I was about 10 minutes from the dealership I was just calling to schedule an appointment. I was told to come righ I was having trouble with my radio.. I was about 10 minutes from the dealership I was just calling to schedule an appointment. I was told to come right in as soon as I got there I was greeted with a smile ..and I met with Alex who was ready for me and I was scheduled to wait but he got a rental car for me and I was in and out within 15 minutes! PAINLESS no hassle always a pleasure and always professional.. thank you Alex, Nicole, and Jose Torres! More

Always convenient I had a pretty busy schedule to keep and wanted to just drop my car off and leave. Brandon set everything up for me and had a car available for me whe I had a pretty busy schedule to keep and wanted to just drop my car off and leave. Brandon set everything up for me and had a car available for me when I dropped my car off. I was also able to pay online while I was at work which made the checkout process SO much easier. Thank you for making the process so much easier and more time effective for me and my kids! Also keeping an open dialogue about what was happening with my car made it easier to trust him with my car. More

Superior Service I always receive superior service at Walters. Brandon Monaco was my service advisor for my last service in November. He kept me well informed about wh I always receive superior service at Walters. Brandon Monaco was my service advisor for my last service in November. He kept me well informed about what was going on with my vehicle and the timing of the repairs. My car was ready when expected. More

great service Brandon Monaco did a great job in handling my A service.also he told me that my car tire rotation too expensive try other tire shop. Brandon Monaco did a great job in handling my A service.also he told me that my car tire rotation too expensive try other tire shop. More

Top Service Rod Carry, Service Advisor, like always provided a top service with the issue we had with our vehicle!!!! Always providing updates, keeping us info Rod Carry, Service Advisor, like always provided a top service with the issue we had with our vehicle!!!! Always providing updates, keeping us informed with progress of service. More

Great Service David was responsive to my request for explanation as to what was wrong with my car. The dealership is the best I've had a relationship with. David was responsive to my request for explanation as to what was wrong with my car. The dealership is the best I've had a relationship with. More