Walter's Mercedes-Benz of Riverside - Service Center

Outstanding Customer service!!! I took my car in to get service and I was helped by Brandon Monaco. I have to say that he is one of the best representative ever assisted me. He was I took my car in to get service and I was helped by Brandon Monaco. I have to say that he is one of the best representative ever assisted me. He was friendly, knowledgeable, and very professional. He treated me as a valuable customer and went out of his way to please. He is such a pleasant person to work with. I will surely refer him to all of my friends and family!! Thanks Brandon!!! More

Great service JR did a great job. I would highly recommend. Thank you sincerely. They also did a great job on my SLK. Top notch all around. Burke JR did a great job. I would highly recommend. Thank you sincerely. They also did a great job on my SLK. Top notch all around. Burke More

Well Done..... Brandon M. Quick, Professional and Efficient. Greeted immediately by Brandon Monaco, very friendly and treated me professionally. Very quick service, informative and even went above and beyond to Greeted immediately by Brandon Monaco, very friendly and treated me professionally. Very quick service, informative and even went above and beyond to fulfill a request I had. Service and wash done in one hour. Well done. Thank you very much More

Alex Ramirez Brought my G Wagon in for service, Alex was very helpful and explained things very well, loaner car was given. Service done on time. Price was reasona Brought my G Wagon in for service, Alex was very helpful and explained things very well, loaner car was given. Service done on time. Price was reasonable Would recommend More

Outstanding service by David Greene David Greene has always provides an outstanding service and listen to the clients. Every time the car has issues, David always open to check ups and t David Greene has always provides an outstanding service and listen to the clients. Every time the car has issues, David always open to check ups and take care of the issue. He always has smile on the face. I would say David is the high value employee to the Company. Thank you David More

Excellent Service Rod was so courteous and helpful. He took care of the problems with the rear camera as well as the physical damage to the side bumper. So grateful it Rod was so courteous and helpful. He took care of the problems with the rear camera as well as the physical damage to the side bumper. So grateful it was all under warranty. The loaner car dept was expedient and friendly also. Great experience overall. More

First service David was excellent! I highly recommend Walter's automotive for your Mercedes benz service. They were friendly and fast! The waiting area is also very David was excellent! I highly recommend Walter's automotive for your Mercedes benz service. They were friendly and fast! The waiting area is also very comfortable and the staff makes you feel at home. More

Service A and wash ! Always a great experience at Walters MB. Everyone there is making sure your visit is an Excellent one. My service advisor has always been Brandon Mona Always a great experience at Walters MB. Everyone there is making sure your visit is an Excellent one. My service advisor has always been Brandon Monaco he is very personable and takes care of all my needs and concerns.He is always well dressed and on top of his game and goes the extra mile. Oh and I forgot about the great coffee and food provided in the morning AAA+++ More

Service Center help The Service Center experience was great, with all employees proactively meeting the needs of each customer. I was immediately greeted and assigned to The Service Center experience was great, with all employees proactively meeting the needs of each customer. I was immediately greeted and assigned to a service rep, Alex Ramirez. He was a true professional! He modeled great customer service. I was treated as though I was the most important customer in the building. It is refreshing to see that people like Alex still take pride in their job and value his customers. More

New tires Alex Raneriz had me in and out in 2 hours with a car wash! He was very attentive and gave me updates. Great job Alex! Alex Raneriz had me in and out in 2 hours with a car wash! He was very attentive and gave me updates. Great job Alex! More