Walter's Mercedes-Benz of Riverside - Service Center

Great service experience I was nicely greeted when first arriving at the service area and quickly shown to David Greene. He explained the service that would be done to vehicle I was nicely greeted when first arriving at the service area and quickly shown to David Greene. He explained the service that would be done to vehicle and when it would be complete. It was a pleasure to meet David and have as a service advisor. Definitely going to come back soon. More

Excellent service I get my Mercedes service at Walter's for years and never had any problem. Always provide excellent service and friendly environment. I am looking to I get my Mercedes service at Walter's for years and never had any problem. Always provide excellent service and friendly environment. I am looking to buy or trade in and get a C300 for my daughter next year. I'll definitely come here. More

On time service David is an excellent service advisor, he answered all questions and explained in detail what the process is for having my car serviced. David said it David is an excellent service advisor, he answered all questions and explained in detail what the process is for having my car serviced. David said it would take about an hour and a half to get the car serviced and it was right on time. I thought that was excellent. Thank you More

David Funk was very helpful in working with me when I brought my car in for service. Very knowledgeable about my available warranty. David made sure my service was very helpful in working with me when I brought my car in for service. Very knowledgeable about my available warranty. David made sure my service was completed promptly. More

Routine Service We have been fortunate over the years to have established a working relationship with Mr. Mark Interlicchia and are grateful for the level of commitme We have been fortunate over the years to have established a working relationship with Mr. Mark Interlicchia and are grateful for the level of commitment that he displays each time we meet with him. More

Great service as always! Brandon Monaco has been my go to service advisor for some time now. I have four Mercedes, from 2002 to 2014, and I would not go anywhere else. Recen Brandon Monaco has been my go to service advisor for some time now. I have four Mercedes, from 2002 to 2014, and I would not go anywhere else. Recently, on a 2002 SLK, I had a unusual issue with the door locks and interior dome light randomly operating when they shouldn't. Brandon and his team were able to diagnose the issue promptly and repair it at a reasonable price. Always professional and kept me informed throughout the diagnosis. More

Copostatic Mr. Alex Byron introduced himself as our service manager. He met us at the door, and helped us navigate through the paperwork. In addition, Mr. Byron Mr. Alex Byron introduced himself as our service manager. He met us at the door, and helped us navigate through the paperwork. In addition, Mr. Byron checked back to advise us on the progress of the repairs. Greatly appreciated !! More

Service Repair Alex Ramirez was very friendly and knowledgeable, exceptional and easy to work with. He is one of the best service representative ever in order to sat Alex Ramirez was very friendly and knowledgeable, exceptional and easy to work with. He is one of the best service representative ever in order to satisfy the customer. More

GREAT SERVICE EXPERIENCE My rep Rodney Carry is always making sure you understand everything that's going on concerning your service visit. Make sure he advises you of your c My rep Rodney Carry is always making sure you understand everything that's going on concerning your service visit. Make sure he advises you of your complete service and any future needs you may have. So glad to have him back. Thanks again for your continued professionalism. Linda Pitts More

awesome customer service Great service and customer service. We were greeted immediately by Alex B. He was professional, informative, and attentive. Overall, great and quick s Great service and customer service. We were greeted immediately by Alex B. He was professional, informative, and attentive. Overall, great and quick service. Thank you! More