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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,994 Reviews

2,994 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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December 23, 2016

I am very happy with my services at Walter's I want to thank David Greene at Walter's for going above & beyond his job duties by getting my Mercedes fixed and back on the road. I truly appreciate More

by Guerrero Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 30, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating! We're pleased to hear that David was so helpful and attentive, and made sure your car was quickly and efficiently taken care of. It's wonderful to know that you were well accommodated from start to finish, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 23, 2016

Happy with Brandon the Great service! Brandon has always been very professional, friendly, thorough, and detailed with servicing my two Mercedes-Benz cars. My wife and I couldn't have aske More

by TuNguyen742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 30, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, TuNguyen! We're so pleased to hear that Brandon continues to extend such excellent customer care to you, and always makes sure that your car is well taken care of each time you bring it in. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 22, 2016

E350 purchase Andrew Wagner made purchasing our 2014 E350 simple and painless, He took the time to show us a few E350's and explained each one to us. very knowledge More

by ruben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Dec 30, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Ruben! We're so pleased to hear that Andrew was so helpful and attentive, and made sure you were well informed about all of the options and features that were available to you. It's wonderful to know that he was able to quickly and efficiently take care of the issue that came up, and that it was an overall pleasant experience! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 21, 2016

Service Once again...got a amazing Service at Walter's Mercedes Mercedes, Riverside, CA. Greatly appreciate JR's help in accomodating us and addressing the co More

by Raj
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you Raj! We're glad you had another pleasant service experience, and that JR was so helpful and attentive throughout the process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 21, 2016

Great service! Alex Ramirez in the service department was very helpful with the service of my Mercedes Benz C300. I appreciate the great service at Walter's! More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Tina! We're happy to hear that Alex was so helpful and attentive, and that he made sure your car was well taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 20, 2016

Service I took my car in for its A5 Service and meet Alex Ramirez. He was very polite, and took his time to answer my questions, and took me over to get my co More

by Nana's wheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! We're so glad that Alex was so helpful and attentive, and made sure all of your questions and concerns were addressed. It's wonderful to know that you were well accommodated, and that your car was well taken care of! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 20, 2016

Maintenance Appointment Alex Ramirez has excellent communication skills and helps to build customer confidence in the services that are needed, even when some may have been u More

by Ms. Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Jean! We're so glad that Alex was so helpful and attentive, and that he was able to make you feel so confident and at ease with the customer care that he extended to you. It's wonderful to know that all of your questions and concerns were addressed, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 20, 2016

Terrific Service!! It's aways a great experience at Walter's! I have purchased and have had service completed as well. I would recommend Walter's without a doubt. More

by E350
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating! We're happy to hear that you had another great experience with us, and we appreciate your business. We look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 20, 2016

Service Appointment As always, Brandon Monaco provided excellent service which is what I always expect and receive at Walter's Mercedes Benz. From the time I arrive for m More

by Confidential
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! We're so pleased to hear that Brandon was once again able to extend such excellent customer care to you, and make sure that you were well accommodated from start to finish. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

December 20, 2016

Excellent Service I had to bring my Mercedes E350 in for service A and I scheduled an appointment with Brandon Monaco. I always like Brandon to help me out with service More

by Maryann's Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The girl at the loaner car desk. , Brandon Monaco
Dec 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Maryann! Brandon will be so pleased to hear that you had another excellent experience, and that he was able to make you feel so confident and at ease while your car was being worked on. It;s wonderful to know that you were well accommodated, and that you got your car back quickly. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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