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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,994 Reviews

2,994 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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February 15, 2017

service David Green was very kind and helpful. He took care of my car and got me into a loaner car so quickly. I love my new tires. More

by phyllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Phyllis! We're happy to hear that David was so helpful and attentive, and made sure you were well accommodated while your new tires were put on. We appreciate your business and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 10, 2017

Alex Ramirex job well done! Alex Ramirez always provides such great service! He is such a kind person! He helps to make getting repairs, spending money, a more acceptable task. More

by Holla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Holla! We're so pleased to hear that Alex has continued to make sure that your service experiences are so excellent, and that you feel well accommodated and at ease each time. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 10, 2017

Great Service Walter's Automotive goes above and beyond their customer service. David Greene was my service rep this past week and I have to say what a knowledgeabl More

by maria10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Maria! We're happy to hear that you have had such great experiences with us, and that David made sure that your latest visit was accommodating and hassle-free. It's wonderful to know that he made you feel confident and at ease with the work that was done on your car, and we appreciate your business! We look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 10, 2017

Service We love Walters as we are always treated very professionally, courteously and promptly by the team who are very cognizant of our time and don't keep u More

by Kretch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Kretch! We're pleased to hear that you continue to have great experiences with us, and that your service visits are always quick and accommodating. We appreciate your business and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 08, 2017

Excellence service. Excellence service advisor. Brandon Monaco was great. He kept me updated on progress of my service and called me with any findings for approval. I re More

by DEDE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Feb 10, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Dede! We're happy to hear that Brandon was so helpful and accommodating, and made sure you were kept well informed about your vehicle's needs and the status of the work throughout the process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 08, 2017

Good service Good interaction with service advisor and waiting time was short. This is the first yearly service of our car and looking for more good service in th More

by merzser123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Feb 10, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Merzser! We're happy to hear that you were well accommodated, and felt confident with the work that was done on your vehicle. It's wonderful to know that it was a quick and efficient process, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2017

Service He was Prompt accurate well groom polite and a hard worker. I was very satisfied with the service and the cleanness of the facility. Thanks. More

by Gustavo I Mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Gustavo! We're happy to hear that you had a pleasant service experience with David, and were well accommodated in the process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2017

Great service start to finish Service is always great at Walter's my Mercedes is three years old now had the pleasure of working with Alex Ramirez service a took no more than an More

by Gdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Gdan! We're glad that you continue to have great service experiences with Alex, and that your car is quickly and efficiently taken care of. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

February 01, 2017

Delighted The service provided here is at the top of its level. Walter's Mercedes really provide you with there best in their field of work. I like to thank in More

by Fritos69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Fritos69! We're glad to hear that Alex has made your service experiences so pleasant, and continues to make you feel so confident in the work that is done on your vehicle. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

February 01, 2017

Thanks for your help Alex! I enjoy taking my car to Walter's. Alex Ramirez is always there to greet me with a friendly smile and offer me the best service for my car! I value hi More

by Stacychea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Stacy! We love hearing about the excellent customer care that Alex extends to his customers, and it's wonderful to know that you continue to feel so well accommodated and confident with the work that he does on your vehicle. We appreciate your business and look forward to seeing you on your next service visit! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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