Walter's Mercedes-Benz of Riverside - Service Center

David is a professional. David has always been courteous and helpful ! He takes care of his clients as if you are the most valued. 30 years I used Walters and David you are a David has always been courteous and helpful ! He takes care of his clients as if you are the most valued. 30 years I used Walters and David you are amazing, I am glad you are my service advisor! More

Excellent customer service!!! Mr. Cody is very efficient, he answered every question i had. I asked what i had to do to get the express service, he said that if i needed that ser Mr. Cody is very efficient, he answered every question i had. I asked what i had to do to get the express service, he said that if i needed that service he will take care of that for me, and he did, so i do appreciate that very much. Thank you Mr. Cody. More

Excellent service as always I've had my car for 5 years now and I have only been dealing with Alex Ramirez. He has been excellent from the beginning! Very courteous and professio I've had my car for 5 years now and I have only been dealing with Alex Ramirez. He has been excellent from the beginning! Very courteous and professional! If you don't have a designated service advisor, then I would highly recommend that you go see Alex. You won't regret it. More

Best service alway! Mark Is the man! His professionalism is outstanding. He takes care of any problem and makes it seem like it's so easy. Every service manager should Mark Is the man! His professionalism is outstanding. He takes care of any problem and makes it seem like it's so easy. Every service manager should be like him. More

Service rep Alex Ramirez Friendly and efficient for my GLK A Service. Waiting area clean and nice. Sometimes the TV was too loud. Excellent car wash included. The wait was rea Friendly and efficient for my GLK A Service. Waiting area clean and nice. Sometimes the TV was too loud. Excellent car wash included. The wait was reasonable for the work being done. More

Great Service I would like to thank Austin Schneider at Walter's Mercedes-Benz for his excellent support in the service center. I presented several maintenance issu I would like to thank Austin Schneider at Walter's Mercedes-Benz for his excellent support in the service center. I presented several maintenance issues and Austin provided timely and helpful advice regarding all services I was needing and purchasing. Austin was extremely attentive and he listened to all of my concerns with a great deal of patience, explaining which product would best suit my needs. He also ensured that I received paperwork for a rebate on the product I purchased. He has a caring approach and is a true professional. Thank you again! More

Brandon Monaco took care of all my needs I have an older Benz left to me when my Dad passed away. I wanted it looked at by a dealer since it had been sitting a bit and needed a new smog cert I have an older Benz left to me when my Dad passed away. I wanted it looked at by a dealer since it had been sitting a bit and needed a new smog cert. Brandon and the service department took care of all my concerns plus. The car runs like new, can't thank you enough for your help! More

Quick to reply and courteous While our car was in repair, he was very prompt to answer any of our questions and tried his best to deliver our requesst to the technician. We appre While our car was in repair, he was very prompt to answer any of our questions and tried his best to deliver our requesst to the technician. We appreciate of his excellent service and highly recommend him. More

Happy Wife, Happy Life My wife's 2008 Smart car would not go into park when I stopped to get gas for her. I called Walters and they got me in that afternoon. They had it fix My wife's 2008 Smart car would not go into park when I stopped to get gas for her. I called Walters and they got me in that afternoon. They had it fixed in a few hours and the wife is happy again More

Walters's automotive has the best customer service Christian Garcia in the sales dept at Walters's is such a friendly and sweet young man. I purchased a car over a year ago from him. He greets me every Christian Garcia in the sales dept at Walters's is such a friendly and sweet young man. I purchased a car over a year ago from him. He greets me every time we meet with a hug and a smile. He's a gem at Walter's and genuinely kind and that's why I keep coming back because of employees like him. Not to forget Alex Ramirez, JR Rodriguez in service and Kelen in concierge! More