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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,992 Reviews

2,992 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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July 20, 2017

Service to my recently purchased Mercedes-Benz Mercedes-Benz dealership arranged to have rear & front sensors added to my 2016 Mercedes-Benz. The service rep was polite and efficient, and when the More

by dr ruth
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 20, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Ruth! We're pleased to hear that you had a great service experience with us, and that your car was well taken care of. It's wonderful to know that the process of adding your sensors was hassle-free and efficient, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 20, 2017

Experience at Walters Mercedes Auto David Greene was in charge of my automobile servicing. He kept me informed on the status of the work being done. Great customer service and workmanshi More

by Woody7324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Woody! We're happy to hear that you had a great experience with David, and that he made sure that you were well informed and accommodated throughout your service experience. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 20, 2017

MBRACE The day I visited Walters to have my MBRACE reset the service department was extremely busy. I have never seen a service department so busy. David Gr More

by Sadie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Sadie! We're so glad that David was so helpful and efficient, and made sure that your car was quickly taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 18, 2017

My first experience at a Mercedes- Benz Service Center Brandon Monaco as my Service Avisor, attentiveness to my description as to the reason that I brought my 2003 C230 Kompressor to Wallter's. Helped to m More

by GC230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 19, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks GC! We're happy to hear that Brandon was so helpful and accommodating, and made sure that your first service experience with us was so pleasant and hassle-free. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 15, 2017

Took care of my car and communicated very well All is good once again I'll always go to Walters. It's better for me. They always treat me like a good person and customer I appreciate that More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 17, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Jo! We're happy to hear that you continue to have great experiences with us, and that you have had all of your needs and expectations met. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 14, 2017

Repair of BAS David Greene does an excellent service to his customers. glad Mark recommended. He knows the issues and is very good at keeping you informed. Give him More

by 1SLKmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks 1SLKmom! We're happy to hear that you had a great experience with David, and that he was so helpful and informative throughout your service process. It's wonderful to know that you were well accommodated, and we appreciate your business. We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 14, 2017

Quick and efficient service. David Green was very efficient and on top of his game. No waiting. Two other employees helped park and took down information were very professiona More

by Wayne W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady who directed me where to park and wrote down info. Gentleman who brought the RV back to me when completed. Both were very professional and personable., David Greene
Jul 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Wayne! We're happy to hear that you had a great experience with David, and that you had all of your needs and expectations met. It's wonderful to know that your vehicle was so well taken care of, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 14, 2017

excellent service I took my car for service .., Also had an issue with the sun roof.., JR Rodriguez (my advisor) took care of my e350 ..,He provided me with a loan More

by REY_HEDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Rey! We're happy to hear that you had a great service experience with JR, and that he made sure that your car was well taken care of. It's wonderful to know that you were well accommodated while your sun roof issue was resolved, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 13, 2017

Excellent Customer Service! Every time my car is in need of service, David Greene is always there to make sure everything goes well. Excellent customer service!!! Would recomme More

by Malanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Malanis! We're happy to hear that you have had great experiences with David, and that he makes sure that all of your needs and expectations were met. We appreciate your recommendation and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 13, 2017

Great Service David Greene was extremely helpful, friendly and understanding. He wrote up the recall repair order and had the repair completed in one hour. Thanks f More

by Paul Wadley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Paul! We're happy to hear that you had a great experience with David, and that he made sure that your car was quickly and efficiently taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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