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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,992 Reviews

2,992 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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July 29, 2017

Awesome Service !!! To whom it may concern: I'm highly satisfied with the service that Mr.Mark Interlicchia and his service team did for me , these guys really know and More

by Javi da beast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Javi! We're pleased to hear that Mark was so helpful and accommodating, and made sure that you had such an excellent service experience. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 29, 2017

Initial Service I was due for my first 10 thousand mile service and I'm really impressed with the quality of service provided. Brandon Monaco did a amazing job answer More

by sosboys007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, sosboys007! It's wonderful to hear that Brandon made sure that your service visit was so pleasant and hassle-free, and addressed all of your questions and concerns. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 28, 2017

Highly recommended Came for a routine maintenance this time. As always very satisfied with the service. Alex Ramirez the service advisor is an excellent advisor. He's ho More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Hunter. We're happy to hear that you had another pleasant experience with Alex, and that he made sure your car was well taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

July 28, 2017

Excellent Service I took my CLS 550 for a B service and my service advisor is Cody Burt. He's very well trained and professional. He explained clearly and given you gre More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Aug 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Kevin. We're happy to hear that you had such a pleasant experience with Cody, and that he was so helpful and informative throughout the service process. We appreciate your recommendation and look forward to working with you again in the future. Please be sure to check us out on Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

July 27, 2017

Very good David was very helpful and professional I was in and out .and on my way to start my day feeling good about the service I got. More

by Knight408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your car is ready for its next service. Don't forget to check us out on Facebook and Twitter to keep up with savings and updates. Sincerely, Ray Burke - General Manager

July 23, 2017

Great maintenance service Walters automotive gives AAA+ SERVICE. I was able to schedule a same day appointment for the maintenance on my CLA250. I was a friendly, comfy, a More

by DEBBIE PHILLIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jul 25, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your very kind review. We are pleased to hear that we were able to help you with your service needs and keep you comfortable while you waited. We look forward to seeing you again when your car is ready for its next service. Don't forget to check us out on Facebook and Twitter to keep up with savings and updates. Sincerely, Ray Burke - General Manager

July 23, 2017

Solved a catastrophe I was traveling in my Sprinter diesel motorhome and had to be towed in. Problem was solved in a week at considerable expense, as some fool accidental More

by sadder-wiser fool1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 25, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us! Please let us know if we can help you again in the future. Don't forget to check us out on Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

July 22, 2017

Excellent as always Brandon was very professional and kept me posted on the process of repairs. Overall great experience. Brandon truly goes above and beyond in customer More

by Adam Carruthers I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Adam! We're happy to hear that Brandon was so helpful and attentive, and made sure that you were kept well informed and accommodated while your car was worked on. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 22, 2017

Great customer service! We were very happy with the service department, there at Mercedes Benz of Walter's Automotive. Great customer service and the wait was pleasant. Thank More

by ArnoldF7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Arnold! We're so pleased to hear that Austin was so helpful and attentive, and made sure that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 20, 2017

Brandon is very good service to me . He's taking care of me Brandon is the best service in this dealer ships I'll give him 👍👍👍 . And I'll tell all my friends Bring the car do service with him More

by Lucky1468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the People work is very nice to me too they make me feel comfortable when I'm there , Brandon Monaco
Jul 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great recommendation, Lucky! We're happy to hear that Brandon has been so helpful and accommodating, and made sure that your car was well taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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