Back

Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,992 Reviews

2,992 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by
August 12, 2017

Service review Mark Interlocchi always informs me of the service being done and when the vehicle should be ready! Also Bob Rosas are salesman is very helpful! More

by TPUpland
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rosas
Aug 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad you experienced a great salesman in Bob and are now experiencing a great servicemen in Mark. That what Walter's provides, a complete car experience. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 11, 2017

Excellent Service given by Alex Ramariz Alex went above and beyond to be helpful assisting me with my maintenance problem. He was professional in every way and took me to the rental car boo More

by Bubbles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad Alex could provide you with a high level of service and that you enjoyed the courtesy car service. We thank you for you review and recommendation. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 09, 2017

Fantastic service Brandon Monaco was wonderful - I cannot sing his praises enough! I bought a car from Jin Lee and 5 months later, there was a problem. Both Jin & B More

by hanan levin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Brandon Monaco
Aug 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

Hello Hanan, we're so glad you chose Walter's. Sorry to hear you had a problem but we're overjoyed Brandon and Jin were there to make it right! We're glad that in a time that could be stressful those guys stepped up and got the job done! We appreciate your business and are looking forward to working with you again. Be sure to check our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 08, 2017

Quick and competent I dropped in without an appointment because I had a malfunction message on my dash. David had the problem diagnosed and fixed and the car washed and More

by Philosoph
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 09, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5 star review! We're so glad you dropped in when you saw that error message. It's great to know David was able to get you in and out in a timely manner. Please be sure to check our Facebook and Twitter for savings and updates. Regards Ray Burke - General Manage

August 06, 2017

Service review Service is just what I expected from Walters, excellent. It went very smoothly and Cody keep me informed the hole time. This is the reason why I drove More

by BUGWRESTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Aug 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Jeff thank you for your commitment to us. Hearing that you drove all the way from Fresno just for the Walter's experience is incredible! We really appreciate you. We look forward to working with you again! Please be sure to check our Facebook and Twitter for savings and updates. Regards Ray Burke - General Manage

August 06, 2017

Service with a smile As soon as you drive into the service lane you are greeted by someone asking your name and inquiring the reason for your visit, you are ushered to you More

by SoCalSally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that you enjoy our service process. We are glad JR was able to give you 5 star service! We look forward to servicing you again. Please be sure to check our Facebook and Twitter for savings and updates. Regards Ray Burke - General Manage

August 04, 2017

EXCELLENT SERVICE David Greene, is always attentive to my service needs for my Mercedes. I make my appointment, and don't have to wait. I think he is very respectful an More

by jennychoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 04, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's good to hear from you again Jenny. We are pleased that David has provided you with such great care. Thank you for your continued business. Regards, Ray Burke - General Manager

August 01, 2017

Excellent Awesome Service. Austin was very professional and did a good job. I will certainly recommend my family. The car was in excellent condition. I am very More

by Billions357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Billions! We're pleased to hear that Austin was so helpful and attentive, and made sure that all of your needs and expectations were met. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 01, 2017

Service repair I brought my car in due to a malfunction in one of my batteries. My service advisor was David Greene. He was.very professional, friendly and took care More

by Cgibo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Cgibo! We're pleased to hear that you had such a pleasant service experience with David, and that he made sure you and your vehicle were well taken care of. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 31, 2017

Alex Ramirez Alex is friendly and very professional. He has always exceeded our expectations. He's always there to answer any questions or concerns we may have reg More

by siehtamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to post this review. We are glad to hear that Alex Ramirez and our service department made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit. Don't forget to check us out on Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

...
249
...