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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,992 Reviews

2,992 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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September 07, 2017

Cody Burt did a Great job, was knowledgeable, curtious, kind, answered my phone called without having to wait for a long time before talking to me regarding on More

by Mercedes SL 550
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Sep 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Cody was able to provide you with attentive and knowledgeable service. It's always an anxious time when ones car is down for service so we're glad you were kept in the loop. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 05, 2017

First Service Visit I brought my 2016 ES350 into Walter's for service and had an outstanding experience from start to finish. Austin Schneider was my service representat More

by keithparr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

People have schedules and we don't want to be the reason someone is behind. We're glad Austin got you in on time and provided you with with an outstanding service experience. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 01, 2017

Satisfied as always Recently visited the dealership for service and again is very satisfied. As always service is really good and the people treat you well. Specially my More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

Hunter we're glad the service department continues to please you. It's great to know Brandon get the job done they way you like it! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 01, 2017

Fast service! He did amazing job in getting me in and out! I always make it in time for work and be able to get things done. More

by Janetp
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review! We're so glad Austin did a great job for you. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 26, 2017

B service on vehicle I receive service for my 2011 ML 350. Service is pricey but quality is excellent. Brandon is knowledgeable and informative. I also appreciate his exce More

by Monique521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad you find our service to be excellent. We thank you for being a continued customer. e appreciate your business and we look forward to working with you again. Please be sure to check out our facebook and twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 24, 2017

Excellent service My visit with Walters was exceptional! Austin Schneider was very professional, provided Great customer service and follow up with me on the repairs on More

by Karyn Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Karyn it's great to know you had such a pleasant time working with Austin. We're glad you were kept informed on the progress of your vehicle, We appreciate your business and we look forward to working with you again. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 23, 2017

Always trusted to work on my Mercedes Walters Automotive in Riverside is always trusted to work on my Mercedes. I always get prompt, accurate, and professional service from all their servi More

by Frank2128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

Frank thank you for being a loyal customer. We're glad you have fouind a service adviser like Mark. It's important to know whats happening to your car but probably more important to know how to prevent something from happening, so we're glad Mark informs you. We appreciate your business and look forward to working with you again! Regards Ray Burke - General Manager

August 23, 2017

No worries I have limited time when it comes to taking care of my car. So when I can text Brandon with my car problem and he sets up my service and loaner car, i More

by glk350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Life is busy so we're glad Brandon has been so accommodating to you and your schedule. It's great to know you're taking advantage of the loaner cars. We appreciate this 5 star review and we look forward to working with you again. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 18, 2017

Excellent Services My experience at Walters MBZ Riverside is extremely appreciated for the quality care and service to myself and my cars. Always receiving expedited che More

by Deon1854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Aug 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad the service team is able to provide you with a great level of care each time. We appreciate your business and we look forward to working with you in the future. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 18, 2017

Amazing service Brandon Monaco is an excellent advisor. He is very friendly and always ready to serve. I always look for him while making an appointment because he ac More

by Andrea Transp.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaid is always there too with excellent service., Brandon Monaco
Aug 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

Andrea we're so glad Brandon is always so accommodating to your needs. We thank you for being a loyal customer, we appreciate your business and we look forward to working with you in the future. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

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