Walter's Mercedes-Benz of Riverside - Service Center

Visit to Dealer for oil change in my E350 Mercedez Benz this guy at service dept Alex Ramirez is easy to talk to him, he is on top of your concerns, he explain very good, for me he is the best, !good Job ! this guy at service dept Alex Ramirez is easy to talk to him, he is on top of your concerns, he explain very good, for me he is the best, !good Job ! More

Great customer service and knowledgeable of work performed David provided excellent customer service during a critical time when my S550 was impaired on the freeway due to a leaking air strut. I was able to co David provided excellent customer service during a critical time when my S550 was impaired on the freeway due to a leaking air strut. I was able to connect with David and he advised to bring in the car and the issue would be addressed. The job performed was completed in the timeframe he indicated. I am well pleased with his service. More

Great Service Team The team always puts the customer first. I am always impressed by the warm and positive experience from the staff. They have always gone above and bey The team always puts the customer first. I am always impressed by the warm and positive experience from the staff. They have always gone above and beyond to ensure satisfaction More

Excellent customer service Walters Mercedes is really going for the gold. Exemplifying their best foot forward, closely matching other dealerships service, quality such as En Walters Mercedes is really going for the gold. Exemplifying their best foot forward, closely matching other dealerships service, quality such as Encino Mercedes, Escondido Mercedes and Fletcher Jones.... More

Awesome customer service Austin was awesome to deal with. Helped me through the process of having my vehicle fixed. He stayed in touch with me to let me know the status on my Austin was awesome to deal with. Helped me through the process of having my vehicle fixed. He stayed in touch with me to let me know the status on my car. I higly recommend this dealer and this representative More

It's all about client satisfaction. Certain expectations come with a Mercedes Benz dealership but the culture here at Walter's exceeds that. David Green is exceptional at making experien Certain expectations come with a Mercedes Benz dealership but the culture here at Walter's exceeds that. David Green is exceptional at making experience great. You are not just another client but you feel you are the only client his attention to detail and overall pleasant attitude makes it a pleasure to visit the Walters service center. More

service Very satisfying and professional. Kept me in the loop as to what was going on with my car. Will return for future service. Thank you! Very satisfying and professional. Kept me in the loop as to what was going on with my car. Will return for future service. Thank you! More

Overall the service is good This is my first visit and Cody Burt is very professional on what he is doing, I am happy to get what I got and will be happy to come again. This is my first visit and Cody Burt is very professional on what he is doing, I am happy to get what I got and will be happy to come again. More

Great Customer Service David Greene at Walter's goes beyond expectations to makes sure that our Siesta Sprinter is in tip top running shape. He makes sure that each item is David Greene at Walter's goes beyond expectations to makes sure that our Siesta Sprinter is in tip top running shape. He makes sure that each item is handled on my list and that our RV is running safely. I can count on him to stay on top of the job and he keeps me in the loop as progress is made. I trust him! More

GET THE JOB DONE RIGHT When it comes to service I have very high expectations. When it comes to Mercedes my expectations are even higher. Walter's & David Green ALWAYS exc When it comes to service I have very high expectations. When it comes to Mercedes my expectations are even higher. Walter's & David Green ALWAYS exceed my HIGH expectations. The work that Walter's service department does is PRIMO , I never worry about it being done right. The service is FIVE STAR. That is what keeps me coming back, to get the job done RIGHT and get the red carpet treatment. I always leave feeling HAPPY & SATISFIED. More