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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,992 Reviews

2,992 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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November 04, 2017

Service Of Our Mercedes Benz Thank you David for the great advice and great service. We will return to David and Waters Mercedes Benz for service on our two Mercedes. More

by Owen Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review and recommendation. We're glad David provided you with first class service and customer care. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 02, 2017

excellent service David Greene is always very good service.and very friendly.Iam very happy he called me when the car was ready for pickup. Thank you very much David More

by mi kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Mi Kim we're glad that David was friendly and communicative on your recent visit to our service department. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 02, 2017

Friendly and Professional Service We recently had a "B" service in this service center. David Greene was the one taking care of everything for me. He was really nice, kindly, willing t More

by yao zhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Yao Zhang thank you for your five star review. We're overjoyed David was nice, kind, and willing to listen. We're glad your developing a comfort level with David. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 02, 2017

A good day at Walter's! Austin S..is a very positive person along with being very helpful. He tries very hard to keep t;h;e process going smoothly. Many th;anks More

by Sweetjudy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Nov 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review.We're glad Austin was positive and helpful. Doing his best to keep things on track. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 01, 2017

Recent service experience We recently brought our new C300 in for service. We were met by Wyman Apple. We were met with so much patience and all of our questions were answered. More

by C300bowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyman Apple
Nov 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

B. Bowman we're glad Wyman was patient in answering your questions. An informed consumer is an empowered consumer and we want you to be an empowered consumer. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 01, 2017

Service Appointment David was wonderful during my service appointment. Very friendly and efficient! He got me a shuttle to the mall while my car was being serviced and ar More

by Candice.bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad David was able to arrange for your shuttle service to and from the mall as you waited. It's great to know your service with faster than expected and that your vehicle was clean upon receipt. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 01, 2017

Fantastic Experience with the First Scheduled Service Mr. David Green was very courteous and professional. He took the time to explain the details of the service my car was scheduled for and gave me an ap More

by mbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad David took the time to explain the details of your service. It's great to know you were updated on the progress of your service. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 01, 2017

David Greene is excellent David Greene is always very helpful and friendly. He always gets my car back to me in a timely manner. He's a hard working and I would definitely reco More

by Sigala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review and recommendation, We're glad David is helpful and friendly and gets the job done in a timely manner. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 31, 2017

First scheduled “A” service My service advisor, Austin Schneider, was very polite and accommodating when I took my vehicle in for Svc. Austin noted my concerns and discussed outc More

by FarmerKya8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 31, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Austin was polite and accommodating. It's great that he addressed your concerns. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 26, 2017

Austin Schneider is such a professional service advisor Austin has always represented Walter's Mercedes Benz is a professional manner. He does what he says he is going to do which is always appreciated. More

by PassionOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your continued business. We're glad Austin always puts his best foot forward when serving you. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

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