Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,987 Reviews
Call Service Center (951) 441-6182

2,987 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by
November 26, 2023

Great customer service and friendly. Helpful and professional . Technicians were knowledgeable. I’ll be back. More

by Mplinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are thrilled to know that they were friendly, helpful, professional and knowledgeable. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 23, 2023

Joseph Loera was the service agent that worked with me during my service visit. He listened intently to my requests and concerns. He expressed his desire to give my concerns to the the service people an More

by tylertown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Tylertown, Thank you very much for leaving Joseph this amazing review! We are glad to hear that Joseph took great care of you and your automotive needs. We are thrilled to know that he listened intently to your requests and concerns. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 23, 2023

Professional clean and they know what they’re doing with your vehicle clean clean clean More

by Pastor Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Pastor Barbara, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are happy to know that they were professional and knew what they were doing. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 23, 2023

Kelly Sandefur was my service advisor. She was awesome. She kept me updated and answered all my questions! I’m glad i chose Walters. More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Arthur, We are grateful for you leaving Kelly this stunning review! We are amazed to hear that she took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she kept you updated on your vehicle and answered all of your questions. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 23, 2023

JR Rodriguez Service Advisor Efficient, knowledgeable and took care of my service and the details easily and with professional skill. More

by wardham07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving JR this incredible review! We are thrilled to hear that JR took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was knowledgeable and professional. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 23, 2023

I am a long time patron of this dealership. I enjoy the ease and swift customer service. More

by mr.eliasshabazz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Salcedo
Report | Print
Nov 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave us this superb review! We are glad to hear that our team took great care of you and your automotive needs. We are thrilled to know that they are ease and swift. We appreciate your continue business with us here at Walter's Mercedes-Benz of Riverside. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 22, 2023

I was very pleased with the service and communication with my Walter’s service associate,Kelly Sandefur More

by dougfleniken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are pleased to know that she provided you with great communication. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 22, 2023

Kelly Sandefur was a pleasure to work with. She made the entire process of getting my vehicle serviced super easy. Kelly explained, in detail, what items on my vehicle would be covered. I ch More

by rob911b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Kelly this positive review! We are glad to hear that Kelly took great care of you and your automotive needs. We are thrilled to know that she explained in detail what items on your vehicle would be covered. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 18, 2023

I took in my 2023 glc 300 for a possible recall fix and I chose Marina as my service advisor again for the second time she made everything quick and easy. Thanks so much! More

by dorothygracep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Salcedo
Report | Print
Nov 20, 2023 -

Walter's Mercedes-Benz of Riverside responded

Dorothy, Thank you so much for leaving Marina this pleasant review! We are glad to hear that Marina took great care of you and could get your automotive needs taken care of quickly and efficiently. We appreciate your repeat business with us here at Walter's Mercedes-Benz of Riverside. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 17, 2023

marina salcedo was very helpful, courteous and professional. would return to have work on my car again More

by thehuym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Salcedo
Report | Print
Nov 17, 2023 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Marina this amazing review! We are thrilled to hear that Marina took great care of you and could provide you with thorough and efficient service. We are pleased to know that she was very helpful, courteous and professional. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Nov 18, 2023 -

thehuym responded

marina salcedo was very helpful, courteous and professional. would return to have work on my car again

1
...
23
24
25
...
299