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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,993 Reviews

2,993 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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January 08, 2018

Engine light on My repair visit was fast and easy .. Cody took care of me and answered all my questions .. He kept me informed of the progress and made this visit pai More

by Kicknitwhit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jan 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Cody and his team were able to get your repair done quickly. It's great knowing Cody took time to answer all of your questions and keep you informed throughout the repair process. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 04, 2018

Excellent service Service person is So friendly and quickly for everything. I will recommend this center to my friends. Also I will buy next car in here if possible. More

by 123korea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jan 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking time to write this review. We are glad David is friendly and quick. Thank you for your recommendation. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 04, 2018

J.R. Rodriguez has always delivered excellent services. I have always received overall excellent services for my M. Benz that keeps me happy, secured and satisfied for all my needs with comfortable lounge. More

by Linda03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Great Staffs!, Brandon Monaco, Wyman Apple, Bryan Fitzpatrick
Jan 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Linda for your five star review. We're glad the service team is always providing the best of care for you and your vehicle. We appreciate your continued business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 04, 2018

Quality service from Walter's Mercedes of Riverside During my recent visit to Walter's Mercedes to get my car serviced, I received excellent service. The young man that assisted me, Alex Ramirez was ver More

by Lannee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Lannee thank you for your five star review. We're glad you can still come here and have an amazing face to face interaction. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 03, 2018

Squared Away I took my GLE350 in for service and Cody Burt was my advisor. Cody gave me a run down of the Services and cost; had me in and out in under 2 hours for More

by Airborne!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jan 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Cody was able to give you the cost and time estimates on your GLE350 then have you out the door in under two hours! We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

Excellent Customer Service I was very satisfied with the customer service provided to me by Mark Interlicchia who was very kind, respectful, pleasant anv very professional as we More

by Víctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's great hearing you were satisfied with the customer service provided by Mark. Thank you for your five star review. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

Great service Walters Mercedes service is top notch. Brandon Monaco is the best. Highly recommend this dealer to my friends and family. Keep up the good work. More

by M Cornejo
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind words about our service department. We're overjoyed Brandon has stood out to you as the best. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

Awesome service. Great service. The best service in IE. Brandon Monaco is the best service advisor I have ever had. My vehicle is running great. Met all expectations. More

by HelenP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Helen thank you for your five star review. We're glad Brandon has your vehicle running great and met all your expectations. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

fabulous service brandon monaco is the best service advisor I know. he got my vehicle in and out very quickly and my vehicle has never ran better More

by boleslovdem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your glowing five star review. We're glad Brandon was able to have your can in and out so quickly. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 31, 2017

Best service experience I took my e-class in for service and Alex Ramirez was great. Answered every question I had and kept me up to update on everything. I’d definitely reco More

by 909E300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Alex and his team could answer all your questions in regards to your E-Class. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

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