Walter's Mercedes-Benz of Riverside - Service Center

Friendly and efficient! I use to go to UCR and this is was the closet dealer to take my sprinter in. I was so impressed with the service, friendliness and commitment from Ada I use to go to UCR and this is was the closet dealer to take my sprinter in. I was so impressed with the service, friendliness and commitment from Adam G that even after I moved back home I would drive 20-30 mins just to take my car to be taken care by Adam. More

Good service Mr. Ramirez was attentive and provided me with honest feedback about my car. overall, great customer service! I would definitely be going back to this Mr. Ramirez was attentive and provided me with honest feedback about my car. overall, great customer service! I would definitely be going back to this dealership. More

David was fast with processing me in and detailed. David had a shuttle take me over to the mall and picked me up. After being at the mall, I called for pick up and they came right away. David had a shuttle take me over to the mall and picked me up. After being at the mall, I called for pick up and they came right away. More

Great customer service I always bring my Mercedes into Walter’s. My go to guy is David Greene. He’s very knowledgeable and friendly. He always keeps me updated on my vehicle I always bring my Mercedes into Walter’s. My go to guy is David Greene. He’s very knowledgeable and friendly. He always keeps me updated on my vehicle. More

Quick service with no hassle I had a great experience at Walters Mercedes. Was able to get my sprinter in and out within an hour on my first service. Would recommend Adam to anyon I had a great experience at Walters Mercedes. Was able to get my sprinter in and out within an hour on my first service. Would recommend Adam to anyone in the area. More

Superior Customer Service & Professionalism I drive all the way from Anaheim “35-45min drive” to make sure Adam services my Fleet of Sprinters. He always makes sure he provides me with knowledge I drive all the way from Anaheim “35-45min drive” to make sure Adam services my Fleet of Sprinters. He always makes sure he provides me with knowledge regarding when and why a certain service is due on a sprinter. More

Service always with Austin and no one else!! Austin is always super professional, attentive and thorough. I appreciate his understanding of all that needs to be done , how practically he lays dow Austin is always super professional, attentive and thorough. I appreciate his understanding of all that needs to be done , how practically he lays down the facts and best options to be taken having in consideration my lack of time. He’s an asset as an employee and as a face to the company! More

Quick Witted and Professional - Austin At Walter's their service department has many great advisors ready to assist.....their professionalism is greatly appreciated.... Austin is profession At Walter's their service department has many great advisors ready to assist.....their professionalism is greatly appreciated.... Austin is professional with regards to a commitment to service and his quick witted, friendly demeanor is above and beyond. I appreciate the way Austin makes me feel important when I come in no matter how minor the reason. Brandon is excellent as well......point being I haven't met a an advisor there that is not all about service and going above and beyond to make me feel appreciated as a customer. More

They did it again!! I had my second trip to Walter's for a service issue. Cody Burt and Mark(can't remember how to spell his last name), were both super helpfully. I high I had my second trip to Walter's for a service issue. Cody Burt and Mark(can't remember how to spell his last name), were both super helpfully. I highly recommend these two guys. More

Service I have been here for two cars and I’m always pleased with the professionalism and courtesy I receive. I would always recommend this service department I have been here for two cars and I’m always pleased with the professionalism and courtesy I receive. I would always recommend this service department. More