Walter's Mercedes-Benz of Riverside - Service Center

Nothing but the best My wife took in the mercedes in for a quick service. Alex helped her out and explained in full detail on what the car might need. Also alex updated me My wife took in the mercedes in for a quick service. Alex helped her out and explained in full detail on what the car might need. Also alex updated me when the car was ready. They game me a complimentary wash all i had to do is sign and pick up. Thanks Alex for the best service. More

Helpful & Quick Very helpful with service recommendations seemed to be very knowledgeable about parts and quick in response regarding ordered parts overall great expe Very helpful with service recommendations seemed to be very knowledgeable about parts and quick in response regarding ordered parts overall great experience all and all More

Great service! I came in to Walter’s to see what was wrong with my Mercedes and I couldn’t have gotten better customer service from Alex. He was very knowledgeable a I came in to Walter’s to see what was wrong with my Mercedes and I couldn’t have gotten better customer service from Alex. He was very knowledgeable and was able to figure out what the problem was. My car was serviced the same day and was running just like new when I got it back! I will definitely recommend bringing your car here, Alex’s friendly personality made my experience a very pleasant one. More

Very satisfied Great customer service. Was met by a worker name Alex R. Went in for a check engine light . He advised on what the problem might be. Was sent in to Great customer service. Was met by a worker name Alex R. Went in for a check engine light . He advised on what the problem might be. Was sent in to get it fix. The problem was handled efficiently. It took roughly 2-3 days to get it back. I was very satisfied with the car service and also with the worker Alex R. I would definitely recommend this dealer. More

Pleasant and professional David always does a bit more than I expect, even on a routine service. I've been working with dealers' service departments for fifty seven years, and David always does a bit more than I expect, even on a routine service. I've been working with dealers' service departments for fifty seven years, and this is the best experience I have had. More

I value and greatly appreciate the assistance from Brandon. I needed assistance with my SUV and I didn't have an appointment. Brandon took me in immediately and I am thankful to him for that. Everyone that I en I needed assistance with my SUV and I didn't have an appointment. Brandon took me in immediately and I am thankful to him for that. Everyone that I encountered in the service department was polite and offered there assistance. While my car was being serviced, Brandon kept me informed constantly of what was going on. I have known and worked with Brandon for close to two years. During this time he has demonstrated nothing but professionalism and intelligence regarding his job. More

Great service! First time at this dealer and was helped by Alex in the service dept. Everything went smooth and quick with no surprises. Alex went out of his way to First time at this dealer and was helped by Alex in the service dept. Everything went smooth and quick with no surprises. Alex went out of his way to help me! THANKS ALEX!!! More

Great experience The staff at Walters is always amazing and extremely helpful every time I bring my car in for service. This last time I dealt with Austin Schneider wh The staff at Walters is always amazing and extremely helpful every time I bring my car in for service. This last time I dealt with Austin Schneider who was knowledgeable and patient and made me feel like every need I had would be met to the fullest extent. I will continue to come here for my service! More

Excellent service I took my sprinter in to Walters automotive, I was amazed with the customer service. Adam G. Was very helpful, friendly and informative. Thank you! I took my sprinter in to Walters automotive, I was amazed with the customer service. Adam G. Was very helpful, friendly and informative. Thank you! More

Quick Service quality work Took my car in for scheduled service. It was a great experience from start to finish. David Greene was like a concierge and took care of everything fr Took my car in for scheduled service. It was a great experience from start to finish. David Greene was like a concierge and took care of everything from start to finish. The rest of the staff was also great from the person who greeted me at the curb first thing in the morning to the cashier who process my paperwork. Not to forget the mechanic that obviously did a great job since my car runs flawlessly and the person wash my car prior to returning it. Didn't miss a drop. Great job everybody and thanks for making my experience with Walters I great one More