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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,994 Reviews

2,994 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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February 07, 2018

Perfect Service was done in timely manner Austin was very nice and helpful, great guy. I got a loaner and there was no hassle, asked for it and got it More

by Neonatemd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Austin was able to provide you with a loaner as well as have your repairs done in a timely manner. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

New breaks and tires I always love the service since the moment i arrived until I get the car back everything is excellent. He explained everything. thanks for a great cus More

by Aura60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Aura for your five star review. We're overjoyed that our customer service is evident from the moment you arrive. It's great to know Austin understands our commitment to customer service and informs you of what is going to be done to your vehicle. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

Very professional and over the top service!! I have been going to Walters since 1971 and the service now is the best!!! Dr. Feldkamp DDS More

by Never Lift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Dr. Feldkamp for your five star review. We're glad that our customer service has been rewarded with your 47 years of business and loyalty. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

Service David Greene is an excellent service representative. We also have the upmost confidence in Walter’s service team and technicians. The attentiveness More

by Sasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, David Greene, Mike Marotta
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review Sasha. We're glad David provides you with excellent care. It's great to know the service team is attentive. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 06, 2018

Austin does a great job! Austin handled my service needs in a professional manner and he was friendly and open answering my questions in a way that demonstrated his knowledge More

by CRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Christina for your five star review. We're overjoyed Austin was professional, friendly, and knowledgeable. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 02, 2018

Exceptional customer service David has assisted me on a few occasions with my S550 and has always provided me with impeccable customer service in articulating the diagnosis and re More

by bclarke
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks bclarke! We're pleased to hear that David continues to make sure that your S550 is well taken care of, and that each service visit has been pleasant and accommodating. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Very considerate service as always!! Mr.Burt is very sincere person. This is my third or fourth time with Cody. I drive mostly with two kids so if something feels a little strange I oft More

by Jmoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. When it comes to safety and peace of mind, we can never be too cautious. No matter how little you or anyone else may think it is, we will look at it. Glad Cody can give you the peace of mind that you and the small children will be ok. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Efficient, polite and on point!! David Greene is an outstanding worker at Mercedes Service department. He is always on the ball.. gets things handled, fixed and is constantly up datin More

by Jc Comley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Jc for your five star review. We're glad David consistently gets the job done. Communication is key, so we;re glad David updates you regularly. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Great service Alex Ramirez was really helpful and answered all my questions. I was treated very well which made me feel very comfortable. Excellent service and frie More

by Jazmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Jazmin for your five star review. We're glad Alex is treated you well and made you feel comfortable. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Best Service Anywhere It's inconvenient and stressful most of the time to get car a serviced. But it was a pleasure to work with David Greene because he explained in detai More

by Bentley.F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Bentley for your five star review. We're glad David can take what usually is a stressful time and turn it into a time to kick back and relax, knowing everything is going to be ok. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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