Walter's Mercedes-Benz of Riverside - Service Center

Good service but . I used Walters for an “A” service on my Sprinter RV. I had no idea it would cost Over $$800. I wanted to make Walters my maintenance facility but afte I used Walters for an “A” service on my Sprinter RV. I had no idea it would cost Over $$800. I wanted to make Walters my maintenance facility but after finding what they charge I can not justify the cost. I will be looking elsewhere. My experience there was good. No problems with Adam. All in all my experience there was good, it’s just way too expensive. More

Adam Garcia! Adam Garcia gave us the Best service experience for our MB Sprinter RV.... We're 2000 miles from home and his prompt, courteous ,knowledgeable and ti Adam Garcia gave us the Best service experience for our MB Sprinter RV.... We're 2000 miles from home and his prompt, courteous ,knowledgeable and timely service was the Best! We'll certainly keep Adam & Walter's in our service book for future reference. And we are recommending to all our MB RV friends,Adam/Walter's, while they're in California . Thanks again Adam!!! More

Incredible help when I needed it the most! A Redlands car wash ran over my key thus destroying the key fob. After a very upset phone call from my wife, I took the spare key from our home down t A Redlands car wash ran over my key thus destroying the key fob. After a very upset phone call from my wife, I took the spare key from our home down to the car wash just to get our car started. Mark Interlicchia was instrumental in a speedy replacement and preparing the paperwork to prove to the car wash I had replaced the key so as to get reimbursed by them. I truly can’t thank Mark enough for all his help and support. More

Searvice for vehicle I have 2 vehicles which were purchased at Walters’s Mercedes-Benz. Both cars have been serviced here since purchased in 2015. Ihaven’t had any bad e I have 2 vehicles which were purchased at Walters’s Mercedes-Benz. Both cars have been serviced here since purchased in 2015. Ihaven’t had any bad experiences here. The service staff is friendly and helpful. No issues here. I have recommend this dealership to others because of my experience here. More

Maintenance A Cody Burt, my service specialist at Walters Mercedes, took excellent care of me and my car. He was very professional and friendly. He took the time Cody Burt, my service specialist at Walters Mercedes, took excellent care of me and my car. He was very professional and friendly. He took the time to answer all my questions regarding my service, asked about any concerns I had about my vehicle, and arranged shuttle service to get me to my next destination and back while my vehicle was being serviced. More

Recent Service R63 Thanks once again to Service Manager Mark Interlicchia, Shop Team Leader George, Head Tech/ Mechanic Mike Sanchez, Parts Manager Mike Gutierrez and th Thanks once again to Service Manager Mark Interlicchia, Shop Team Leader George, Head Tech/ Mechanic Mike Sanchez, Parts Manager Mike Gutierrez and the rest of the Walter's team for another stellar performance while performing the rebuild/repair of my compromised AMG R63 braking system which has resulted in a perfectly operating system, with the job done on time for a more than reasonable price. My personal experience over the past year with Walter's Service Department has clearly confirmed to me that the team at Walter's are the unchallenged leaders in S. Cal in performing honest, competitively priced, factory trained diagnosis, repair and service coupled with excellent customer communication and accommodation regarding any unknown deviation or additional work that may arise beyond the initial estimate quote issued that might be required to effect completing the required work to bring everything on the vehicle back proper original factory operating condition. RF. CEO Fossil Motorsports Inc. More

Went very smooth Quick in and out. Didn’t have to spend all day waiting. Having the rental car made all the difference. Austin made sure everything I asked was complet Quick in and out. Didn’t have to spend all day waiting. Having the rental car made all the difference. Austin made sure everything I asked was completed. More

Great customer service Alex Ramirez gave me the best customer service I have had in a long time. Alex kept me updated on my repairs and made it very easy to understand. I w Alex Ramirez gave me the best customer service I have had in a long time. Alex kept me updated on my repairs and made it very easy to understand. I will continue to bring my car to Alex for all of it's service needs. More

Excellent Service Thanks to Austin Schneider for making car servicing of my E 550 a pleasurable experience. Service was provided in a very professional manner and compl Thanks to Austin Schneider for making car servicing of my E 550 a pleasurable experience. Service was provided in a very professional manner and completed in a timely manner. More