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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,987 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,987 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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December 16, 2023
The service was I received was outstanding, quick and Al Carte. Make sure to go to Kelly S. For your future services. Carte. Make sure to go to Kelly S. For your future services. More
by AthosB
Employees Worked With
December 15, 2023
Thank you Mr. JR. Rodriguez for outstanding customer service. We appreciate you! It is heartwarming to see your smile when we walk in to the service department to JR. Rodriguez for outstanding customer service. We appreciate you! It is heartwarming to see your smile when we walk in to the service department to know that even if we opt out of the service, we are still treated with honor and respect, and we are still part of the Mercedes family.! Feel free to have your supervisor call me should you like a letter of character recommendation we can type it up on our company letterhead and send it to you as we feel you certainly deserve a promotion, and you certainly deserve to be recognized for your outstanding customer service on December 11th 12th and 13th 2023! You have been proactive in servicing our vehicle and addressing all of our text messages in a timely fashion and for this we are ever so grateful! More
by Follycease
Employees Worked With
December 14, 2023
Marina Salcedo was very professional, courteous, helpful and friendly. She explained the issues with the car, the service needed, what was covered, what was not covered and the costs associated with the re and friendly. She explained the issues with the car, the service needed, what was covered, what was not covered and the costs associated with the respective service needs. More
by nareshpvarma
Employees Worked With
Marina Salcedo
December 14, 2023
Service department is awesome, specially Alex Ramirez makes you feel like family. Fast service and great communication, love the text with updates makes you feel like family. Fast service and great communication, love the text with updates More
by RAMIREZ
Employees Worked With
December 10, 2023
Service tech was very polite and courteous. Very knowledgeable too. He explained every detail of what's wrong with my vehicle and what's needed to be done. The service was finished ahead of sch Very knowledgeable too. He explained every detail of what's wrong with my vehicle and what's needed to be done. The service was finished ahead of schedule. Thank you very much. More
by bocala1
Employees Worked With
December 07, 2023
They were there for everything. JR helped me with the radio, phone seat loner car and is à great replacement for Brandon JR helped me with the radio, phone seat loner car and is à great replacement for Brandon More
by Judge
Employees Worked With
November 27, 2023
Marina Salcedo was very kind, professional, friendly, and communicative. She made it all come together. I would definitely go back to get my car serviced at Walter's Mercedes in Riverside, and I would defin communicative. She made it all come together. I would definitely go back to get my car serviced at Walter's Mercedes in Riverside, and I would definitely go back to Marina Salcedo. More
by Naty
Employees Worked With
Marina Salcedo
