Walter's Mercedes-Benz of Riverside - Service Center

Great customer service I would like to thank JR Rodriguez for his great personal touch with regards to customer service and customer satisfaction. Besides the maintenance se I would like to thank JR Rodriguez for his great personal touch with regards to customer service and customer satisfaction. Besides the maintenance service, I had a problem with my radio fading out and he contacted the technician and ordered the software when he saw personally the problem, got me an appt and had the software updated. He really took very good care of his customers. Thanks JR. - tony g. More

Fantastic service department David Greene, was excellent to deal with. He’s always on top of getting the car what it needs and communicated back with me. He’s very pleasant to dea David Greene, was excellent to deal with. He’s always on top of getting the car what it needs and communicated back with me. He’s very pleasant to deal with. I highly Reccommended David Greene, for all your service needs! More

Very satisfied Alex Ramirez accommodated my needs pertinent to my Mercedes car. In fact, he extended extra mile in his service pertaining to the car's built-in navig Alex Ramirez accommodated my needs pertinent to my Mercedes car. In fact, he extended extra mile in his service pertaining to the car's built-in navigator. I am very satisfied with him and all that made my visit at Walters Mercedes a comfortable and worthwhile one. More

Problem with esp bas light Problem not yet solve, car is old ml 320 hope they will ba able to fix it , i will return it again for the 3rd time, wish me luck Problem not yet solve, car is old ml 320 hope they will ba able to fix it , i will return it again for the 3rd time, wish me luck More

Good Service and quick response I really trust the service department expertise and knowledge of their vehicles. Repairs can be so expensive and trouble shooting can be a nightmare I really trust the service department expertise and knowledge of their vehicles. Repairs can be so expensive and trouble shooting can be a nightmare. Cody really asked specifics to narrow down options to resolve the problem Diagnostics of my vehicle was really thorough Thanks for keeping my vehicle in specification and the information for other basics requirements was suggested More

Great service I always haven gr t service at Walter’s. My ti Ned’s were taken care of and I will continue to come here. Brian is a great addition to the service t I always haven gr t service at Walter’s. My ti Ned’s were taken care of and I will continue to come here. Brian is a great addition to the service team More

Austin Schneider EXCELLANT Service Advisor! Austin Schneider was my Service Advisor for the second time. He does not disappoint. I had my 40k service done along with new front brake pads. He is Austin Schneider was my Service Advisor for the second time. He does not disappoint. I had my 40k service done along with new front brake pads. He is on top of it and pays attention to details. I HIGHLY Recommend him for your Service needs. Thank you to ALL the technicians as well. More

JR RODRIGUEZ IS AN AWESOME SERVICE ADVISOR!!!! JR Rodriguez has been my service advisor for over 5 years and I wouldn't change him for the world. I've been a customer of Walter's Mercedes-Benz of JR Rodriguez has been my service advisor for over 5 years and I wouldn't change him for the world. I've been a customer of Walter's Mercedes-Benz of Riverside for almost 20 years and their service department has never disappointed. More

fast accurate service Walters mercedes has always been fast and complete in their work. I never have to worry about the quality of work or that my vehicle is safe. Walters mercedes has always been fast and complete in their work. I never have to worry about the quality of work or that my vehicle is safe. More

Maintenance Everyone is usually cordial and the service agents come across as honest human beings who care about the safety and the maintenance of my vehicle. Everyone is usually cordial and the service agents come across as honest human beings who care about the safety and the maintenance of my vehicle. More