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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,995 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,995 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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March 26, 2018
Srevive Even though my service rep Cody Burt was extremely busy he was effeciant,, friendly, and professional. I was in and out in a very short time. Extreme Even though my service rep Cody Burt was extremely busy he was effeciant,, friendly, and professional. I was in and out in a very short time. Extremely satisfied. More
by Robin007
Employees Worked With
Cody Burt
March 26, 2018
Service Advisor My Service advisor is Brandon Monaco. He is so professional, knowledgeable, and has excellent customer service! Always in a great mood, and is there My Service advisor is Brandon Monaco. He is so professional, knowledgeable, and has excellent customer service! Always in a great mood, and is there to take care of all my needs. His honesty is off the charts, explains everything in detail. I drive from Palm Springs area to have my Mercedes serviced mainly because of Brandon, and as well the service department! Great team of people! Thank you, thank you, thank you!!! Paul Kosturos More
by Paul Kosturos
March 25, 2018
Refreshingly pleased! Brought in my Sprinter van with clicking sounds in both front wheels. Diagnosing the problem became an issue. But with persistence and some creative Brought in my Sprinter van with clicking sounds in both front wheels. Diagnosing the problem became an issue. But with persistence and some creative problem solving it was determined my recently installed Alcoa wheels needed torquing beyond what would normally be expected.. Problem solved! I am inplessed with. Walter’s service and keeping me informed as they went along. Unfortunately I do not live in the area because I would like to have my Sprinter serviced at Walter’s every time. Dave H Alberta Canada More
by Dave H
March 25, 2018
Great Service! Brian Clegg was very friendly and informative when I came into the dealership to have a fuse replaced. He even set up a ride to and from the dealersh Brian Clegg was very friendly and informative when I came into the dealership to have a fuse replaced. He even set up a ride to and from the dealership for me. It was an excellent experience! More
by Lara Locke
Employees Worked With
Brian Clegg
March 25, 2018
10000 miles service on Mecedes Benz. GLC 300 and several recall. Everything was done right at the first times. Very friendly staffs. Waiting are very clean. on Mecedes Benz. GLC 300 and several recall. Everything was done right at the first times. Very friendly staffs. Waiting are very clean. More
by CS12345
Employees Worked With
Austin Schneider
March 24, 2018
B service As a long time owner of several MBZ from Walters, It is good that David Greene carries on the tradition of excellent service: efficient, friendly a As a long time owner of several MBZ from Walters, It is good that David Greene carries on the tradition of excellent service: efficient, friendly and on top of things. Keep up the good work. The Yamadas More
by Ellen Yamada
Employees Worked With
David Greene
March 23, 2018
Service Check In was smooth and easy Jr Rodriguez was attentive and courteous. It took only a few minutes to complete the paperwork. My loner car was ready. Check In was smooth and easy Jr Rodriguez was attentive and courteous. It took only a few minutes to complete the paperwork. My loner car was ready. When the service was completed I got a text and so did not have to waste any time at all. More
by Patel64
Employees Worked With
March 20, 2018
My experience Mr. Schneider, was very helpful and informative and professional I love he showed compassion with his work, He went out of his way to make sure my car Mr. Schneider, was very helpful and informative and professional I love he showed compassion with his work, He went out of his way to make sure my car and paper work was ready when I arrived, so I wouldn't be late for work. I appreciated him for his thoughtfulness. Thanks again! Austin for a outstanding job !!!!! More
by Regina E350
Employees Worked With
Renee in sales, Austin Schneider
March 19, 2018
Service Department Brandon Monaco answered all my questions politely and professionally. He also made sure my car was serviced appropriately and efficiently, as well as Brandon Monaco answered all my questions politely and professionally. He also made sure my car was serviced appropriately and efficiently, as well as with safety in mind. He informed me of things needed to be done, getting approval for work. I will continue to have my car serviced at Walter's. More
by Janaet456
Employees Worked With
Brandon Monaco
March 19, 2018
The staff are friendly, courteous and knowledgeable. Staff explains the work performed on your vehicle step by step. If they find something not working properly they let you know what the problem is. The Staff explains the work performed on your vehicle step by step. If they find something not working properly they let you know what the problem is. They will give you an estimate of the cost. More
by cargirlMN63
