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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,995 Reviews

2,995 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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April 28, 2018

Service Visit Walters Mercedes-Benz Service Advisor J R Rodriguez Excellent customer service regarding vehicle needs all done with immediate patience and car More

by Cheryl 24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're pleased to hear that JR assisted you in obtaining a thorough service and positive overall experience, and that you are so content with your visit! Thanks so much for the review. We hope to work with you again soon. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 28, 2018

Best service in town Austin Schneider, great customer service. Always willing to help and keeping me updated on service issues. Austin has been my advisor for past visits More

by besheer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great to hear that Austin consistently offers you a positively memorable experience and that he leaves you updated and informed about your service issues each visit! We appreciate your confidence in him and we hope that you continue to choose Walter's Mercedes-Benz in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 28, 2018

My recent services Took my C300 for A1 services at Walter’s. I was greeted promptly to confirm my appointment upon arrival and Cody my service advisor quickly completed More

by Ric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Cody Burt
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ric, Thanks so much for taking the time to share your experience! We agree that Cody is definitely an awesome worker, and we're glad to hear that he was so attentive and courteous to you and your vehicle's services during your recent visit. We hope you choose Walter's again for your future automotive needs. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

excellent servic It was a pleasant visit. Mr Jr Rodriguez was very timely and provided a very detailed serivce recommendation for my car and it was completed as promi More

by ruby2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ruby, We're so glad to hear that JR made sure you and your car were taken good care of and that you had a great and efficient visit overall! Thanks for choosing Walter's. We hope to work with you again soon. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

Service for my Benz 40,000 B service Cody Burt was my service tech for my service at 40,000 B service. My service as always had gone well. Cody kept me well aware of what was happening at More

by Xdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for being so confident in Walter's! We're so glad that Cody and the team have been able to offer you excellent service, keep you informed, and ultimately satisfy your expectations and we hope to continue to do so in the future. See you next time! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

Walter’s Mercedes is the pkace to go I love Walter’s Mercedes for their honest service and their staff specially Cody who is my service advisor. He explains everything so well and is very More

by Love my Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, It's so great to hear that our team's integrity has not gone unnoticed! We're so glad that Cody provided you with such a positive service experience! We hope to work with you again in the future. Thanks! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

Warranty work Very prompt attention and sincere concern for satisfying my every need. Personable, courteous, professional, and informed. Brian was a pleasure to wor More

by Walters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Clegg
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, We're so pleased to hear that Brian too such good care of you during your recent visit and did what he could to accommodate each of your needs! He will be so delighted to hear about this review. Thanks! We look forward to seeing you again. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

Service Every service was done presently without paying a dime . They fufill their promise and give me the best service with no interruptions. Kudos to Brando More

by Youngdaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for leaving us this review and 5-star rating! We're so glad that Brandon and the team could maintain your expectations! We hope that you will allow us to continue offering you the same quality experience in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

The process was very quick, easy and professional. I went to Walter’s Benz of Riverside because my transmission wasn’t downshifting correctly and then felt gutless afterwards., I went to Walter’s Be More

by CedesKuhn911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Clegg
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad to hear that Brian took such good care of you during your recent service visit and that your issue was solved as promptly as possible! It's great that you are so confident in Walter's Mercedes-Benz, and we look forward to continuing to work with you in the future. Please let us know if you have any further questions or concerns! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

Tire service Austin went an extra mile to assist me with my new phone to get started and set it so I can someone to me money to pay for the tires he was very well More

by Tessie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Tessie, We're so glad to hear that Austin was able to do what he could to help you out during your recent service visit. We strive to satisfy each of our customer's needs thoroughly. Thanks for working with us. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

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